Medical Receptionist

RECRUITERS; Naas; On-site; EUR 26,000 - 32,000; Full time

Job summary

RECRUITERS is recruiting a Medical Receptionist / Clinical Administrator for a busy private medical practice in Naas. The role combines front desk reception, patient administration, appointment coordination and clinical support to the doctor during procedures.

Ideal candidates will have medical or clinical experience, confidence with clinical procedures, and strong communication, organisation and confidentiality skills, including GDPR. Proficiency with MS Office and medical software is expected.

Qualifications

• Previous experience in a medical or clinical environment.
• Confidence supporting clinical procedures; nursing qualification an advantage.
• Excellent communication and interpersonal skills.
• Strong organisational skills and attention to detail.
• Knowledge of patient confidentiality and GDPR.

Responsibilities

• Welcome and register patients; manage appointments and doctor schedules.
• Answer queries by phone, email or in-person with professional information.
• Maintain patient records and process test results in line with procedures.
• Assist doctor and Health Care Assistant during procedures and in the operating room.
• Escort patients and provide pre- and post-operative information as instructed.
• Process payments and manage billing; support cash handling.
• Support clinic operations including ordering supplies and general admin duties.

Skills

MS Office

Communication skills

Organisational skills

Empathetic approach

Education

Nursing qualification

Tools

Medical software

Job description

We are currently recruiting for a Medical Receptionist / Clinical Administrator to join a busy private medical practice in Naas.

This is a varied role combining front desk reception, patient administration, appointment coordination and clinical support to the doctor during procedures and in the operating room when needed.

We are looking for someone with previous medical or clinical experience, such as a Medical Receptionist, Clinical Receptionist, Healthcare Administrator or similar background; a nursing qualification would be an advantage but is not essential. The successful candidate will need to be confident working with patients, handling sensitive medical information and supporting the doctor and wider clinical team.

Responsibilities

• Welcome and register patients, arrange appointments and manage doctor schedules using the practice's medical software.
• Act as the main point of contact for patients, handling telephone, email and in-person queries and providing clear, professional information.
• Maintain accurate patient records, including processing registration forms, scanning correspondence and investigations, and processing test results in line with practice procedures.
• Assist the doctor and Health Care Assistant during medical procedures and in the operating room, under the direction and supervision of the doctor.
• Support patients throughout their visit, including escorting patients to consultation/procedure rooms and providing pre- and post-operative information as instructed by the doctor.
• Process payments, manage billing administration and support the secure handling and lodgement of cash.
• Support the smooth running of the clinic, including ordering supplies, maintaining an organised reception area, monitoring clinic requirements and carrying out general administrative duties.

Requirements

• Previous experience in a medical or clinical environment, ideally as a Medical Receptionist, Clinical Receptionist, Healthcare Administrator, Healthcare Assistant or in a similar patient-facing role.
• Experience working alongside medical professionals and confidence supporting clinical procedures; nursing or other relevant clinical qualifications would be an advantage.
• Excellent communication and interpersonal skills, with a professional, empathetic and reassuring approach when dealing with patients.
• Strong organisational skills with the ability to multitask, prioritise and work efficiently in a busy medical practice.
• Excellent attention to detail when handling patient records, medical information, appointments, payments and documentation.
• Good working knowledge of MS Office, particularly Word and Excel, with the ability to learn and use medical practice software.
• A reliable, flexible and team-oriented approach, with a strong understanding of patient confidentiality, GDPR and the importance of handling sensitive medical information.