Medical Administrator (Senior) - Celbridge Medical

Hollybank Trustees Ltd; Ireland; Remote; EUR 21,000 - 22,000; Part time

Benefits offered by this job

Pension: 5% employer contribution

Employee Assistance Programme

Sick Leave

GP Visits discount

Indemnity coverage

Birthday Day Off

Maternity Leave / Paternity Leave

Job summary

Centric Health in Celbridge is seeking a Senior Medical Administrator to support the Celbridge Medical practices. This on-site role requires coordinating admin activities, monitoring KPI's with the practice manager, and ensuring efficient clerical operations across shifts.

The candidate will lead the admin team, handle communications with patients, and manage scheduling, cash handling, and records. A patient-focused, professional service mindset is essential.

Qualifications

• Excellent interpersonal and communication skills.
• Strong time management and organisation with prioritisation.
• Experience in a primary care setting desirable but not essential.
• Experience with computerised medical practice desirable.
• Willingness to lead when necessary and be a team player.
• Discretion with patient confidentiality.

Responsibilities

• Act as admin team lead and main contact for supporting the practices and practice managers.
• Attend meetings in the absence of practice managers where relevant.
• Assist with providing and monitoring KPI’s with the practice manager.
• Coordinate staff rotas and ensure adequate cover for annual leave.
• Colate and submit claims (e.g., GMS, Social Welfare).
• Deliver excellent patient experience by the administration team.

Skills

Interpersonal skills

Time management

Organisation

Customer service

Team player

Problem solving

Discretion

Tools

Practice management software

Job description

Medical Administrator (Senior) - Celbridge Medical

Centric Health

Location: On site / Celbridge, Co. Kildare, W23 YK24, Ireland
job type: Permanent / Part-time
Sector and subsector: Medical & Healthcare | Administration
Hourly Salary range:from € 15.00 to € 16.00

Medical Administrator (Senior) - Celbridge Medical

The purpose of this role is to support all aspects of the business, while contributing to the overall achievement of the business goals.

You will need to have a passion for both Healthcare and the fast-paced culture of a growing company. You will need excellent inter-personal skills and the ability to work as part of a team.

Benefits of working with Centric Health:

• Pension: The company will match a 5% employee contribution monthly.
• Employee Assistance Programme to speak to an independent trusted advisor regarding any personal issues or challenges. Dependent family members living at home also included.
• Sick Leave: Upon completion of your probation, the Company will pay a basic salary totalling a maximum of 2 weeks of your contracted hours.
• GP Visits: All Centric employees plus immediate family are eligible for discounted GP visits, in our Centric Health Practices.
• Indemnity: Indemnity is covered under the Company’s policy.
• Birthday Day Off
• Maternity Leave / Paternity Leave

Specific Job Details:

• Contract: Permanent Part-Time
• Working Pattern: Monday, Tuesday, Thursday, and Friday (08:30am to 17:00pm) and Wednesday (08:30am to 12:00pm)
• Location: Celbridge Primary Care Centre, Maynooth Road, Celbridge, Co. Kildare, W23 YK24
• Salary Range: €15.00 - €16.00 per hour
• Act as admin team lead and main point of contact for supporting the practices and practice managers, and where relevant to attend meetings in the absence of practice managers.
• Assist with providing and monitoring KPI’s in conjunction with the practice manager if required
• Where required provide necessary information to the finance team in the specified timelines and ensure bank lodgements are carried out in line with policy
• Assist with the management of staff rotas, ensuring that sufficient cover is in place to meet business needs. To include monitoring the requirement for suitable cover for annual leave across all disciplines
• Collation and submission of claims, e.g., GMS, Social Welfare, Childhood vaccines, maternity etc.
• Champion the delivery of an excellent patient experience by the administration team, e.g., keeping patients informed & going the extra mile for every patient
• Liaise with third party providers offering ancillary services in the practice and provide assistance and support when required
• Answering all in-coming calls and re-directing as appropriate
• Meeting & greeting all patients to the Practice
• Cash handling and issuing of receipts
• Maintaining GMS records
• Preparing prescriptions
• Scanning and filing

Position Requirements:

• Excellent interpersonal and communication skills
• Strong time management and organisation skills with an ability to prioritise and plan effectively
• A key understanding and/or experience in a primary care setting is desirable but not essential
• Experience of computerised medical practice is desirable but not essential
• Willingness to be a team player with the added ability to lead when necessary
• Excellent customer service skills and discretion in adherence to patient confidentiality
• Ability to use initiative and problem solve
• Flexible attitude to changing work practices
• A willingness and accessibility to work across multiple sites within the region

Key Skills - What we look for in our employees:

• The ability to remain calm, professional, and polite in dealing with our patients and colleagues

Personal Integrity

• Be professional in your approach to your work
• Be honest and reliable
• Be trustworthy and respectful

Teamwork

• Build and maintain good relationships with all colleagues
• Be willing to take on jobs to balance the team workload
• Aim to communicate well with people at all levels

Managing Change

• Welcome and embrace change, with a positive attitude

Develop yourself and others

• Be motivated to learn and develop
• Support, encourage and motivate others
• Coach, guide and give constructive feedback to others

Key Experience:

• Excellent written and spoken English is a requirement for this role

Centric Health is an equal opportunity employer committed to diverse and inclusive workforce