Marketing and Ecommerce Executive at Delforno Tiles & Timber

Delforno Tiles & Timber; Cork; Hybrid; EUR 35,000 - 51,000; Full time

Job summary

Delforno Tiles & Timber in Cork is seeking a creative Marketing & Ecommerce Executive to drive social media and ecommerce content. You will plan, film, edit and publish content for Instagram, Facebook and TikTok, often self-shot, with a focus on storytelling that engages customers from first social touch to sample orders.

The role blends content creation with ecommerce support, in a hybrid setup with opportunities to grow into broader strategy.

Qualifications

• Experience managing social media for a brand or business.
• Portfolio showing engaging short-form content.
• Comfortable on camera presenting products.

Responsibilities

• Plan, create and publish content for social channels.
• Film, edit and publish short-form videos and photos.
• Appear on camera to present products and features.
• Create content around tile and timber collections and projects.
• Support website updates, merchandising and campaigns.

Skills

Social media management

Content creation

On-camera presenting

Video editing

Instagram knowledge

Tools

Shopify

Job description

Apply for Marketing and Ecommerce Executive at Delforno Tiles & Timber in Cork, C, IE. This Full time on site position offers great opportunities for career growth. Marketing & Ecommerce Executive - Social Media & Content Creation Full-time | Hybrid | Salary negotiable, depending on experience Delforno Tiles and Timber is looking for a creative, hands-on Marketing & Ecommerce Executive to help bring our products, people and projects to life online. This is a social-first role, with content creation and day-to-day social media management at its heart. You’ll develop ideas, get behind - and in front of - the camera, and create engaging content that helps customers discover our tiles, find inspiration and feel confident about their choices. Alongside social media, you’ll help support our ecommerce operations, helping keep our website accurate, engaging and easy to shop. Working with our ecommerce, Sales, Buying and Warehouse teams, you’ll connect what happens across the business with what customers see online. We’re looking for someone who brings ideas rather than waits for a brief - a confident storyteller who enjoys creating, is comfortable on camera and understands how content can support a business.

The Role

Your main focus will be planning, creating and publishing content for Delforno Tiles and Timber's social channels, particularly Instagram, Facebook, and TikTok. You’ll create product explainers, styling inspiration, customer stories, behind-the-scenes videos and content featuring our team and partner businesses. The approach should feel natural, useful and engaging - not overly scripted or highly produced. Much of the content will be self-shot and self-edited, so you should be comfortable taking an idea from concept to a finished post using a phone or camera and your preferred editing tools. You’ll also support website updates, product merchandising, marketing campaigns and product shoots helping deliver a consistent experience from a customer’s first social interaction through to a sample order, enquiry or purchase.

Social Media & Content Creation

• Own the day-to-day social media content calendar and publishing schedule.
• Develop, film, edit and publish short-form videos, photography, Stories and other social content.
• Appear regularly on camera, presenting products and explaining their features, finishes and potential uses in a clear, approachable way.
• Create content around tile and wood floor collections, styling ideas, customer projects, team life and behind-the-scenes activity.
• Develop repeatable content formats, including product spotlights, practical explainers, customer stories and day-in-the-life videos.
• Bring forward fresh ideas and identify relevant trends that suit the Delforno Tiles brand.
• Work with colleagues, customers and partner businesses to capture stories and create content, both on-site and at other locations.
• Respond to comments and messages, encouraging conversation and directing product or sales enquiries to the appropriate team.
• Test different hooks, formats and creative approaches, building on what performs well.
• Adapt successful content for use across the website, email campaigns and paid advertising.
• Track performance and use the results to improve content, looking beyond likes and views to website visits, enquiries, sample orders and sales.
• Help develop a distinctive, consistent and recognisable voice for Delforno Tiles online.

Ecommerce & Marketing Support

• Help to upload new products and help maintain product collections and online merchandising.
• Keep product descriptions, specifications, imagery and other website content accurate, complete and up to date.
• Gather product information from manufacturers and internal teams.
• Check that products and promotional content display correctly across the website.
• Support email marketing, seasonal promotions and wider digital campaigns.
• Apply basic SEO best practices to product and website content.
• Work with Sales, Buying and Warehouse colleagues to keep online information aligned with product availability and customer needs.
• Assist with picking and packing online sample orders when required.

What You’ll Bring

• Experience managing social media for a brand or business.
• A portfolio or examples showing your ability to create engaging short-form content.
• Confidence appearing regularly on camera and acting as a visible representative of Delforno Tiles and Timber.
• Hands-on experience filming and editing your own content, from initial idea through to publication.
• A strong understanding of Instagram, Facebook, TikTok and the content styles that work on each platform.
• The ability to explain products clearly and turn everyday questions, details and experiences into useful content.
• Strong writing skills, with an eye for captions, opening hooks and clear calls to action.
• A warm, approachable communication style and the ability to put colleagues and customers at ease when filming.
• A proactive approach, creative initiative and confidence working independently.
• Strong organisation, attention to detail and the ability to balance regular content production with ecommerce tasks.
• An interest in how content contributes to customer engagement, enquiries and sales - not just follower growth.

Desirable

• Experience in ecommerce, digital marketing, online retail or website content management.
• Familiarity with Shopify or a similar ecommerce platform.
• Experience creating content for interiors, home improvement, retail or another product-led consumer brand.
• An interest in tiles, interior design and home renovation.
• Experience producing natural, creator-style content or collaborating with content creators.
• Familiarity with email marketing platforms and creating content for paid social campaigns.
• Working knowledge of SEO, Google Analytics 4 and social media reporting tools.
• Confidence using Excel or Google Sheets to organise product information and track activity.

Opportunity

This role offers genuine creative ownership within a small ecommerce team. You’ll have the freedom to suggest ideas, test new formats and help shape how Delforno Tiles and Timber looks, sounds and connects with customers online. It’s an opportunity to build a varied portfolio across social media, content creation and ecommerce, while seeing how your work contributes to the wider business. As the role develops, there is scope to take on greater responsibility for social strategy and potentially progress into a Social Media Manager position.

Pay: €35,300.00-€50,900.00 per year

Work Location: In person