Manager – Roi - Letterkenny

Praxis Care

Ardee

On-site

EUR 56,914 - 66,465

Full time

14 days+

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Benefits offered by this job

Great work environment

Competitive salary

Pension plan

Paid annual leave

Cycle to Work scheme

Job summary

Praxis Care is seeking an experienced Service Manager to oversee a care service, ensuring high-quality, person-centred support for vulnerable adults. Reporting to the Head of Operations, you will drive service development, compliance and staff supervision within a regulated environment.

You must hold relevant health and social care qualifications, have a minimum of three years in a supervisory role, and be eligible to work in Ireland.

Qualifications

3 years of supervisory or management experience in health and social care.
3rd Level qualification or QQI Level 6 in the health and social care field.

Responsibilities

Lead and oversee service delivery to ensure person-centred, safe care.
Coordinate referrals, admissions and reviews in partnership with statutory agencies and families.
Directly manage staff through supervision, workload planning and development.
Promote a positive, cohesive work environment and ensure regulatory compliance.
Oversee budgeting, reporting and financial procedures for the service.

Skills

Supervision

Leadership

Communication

Organizational skills

Risk assessment

Education

3 years supervisory/management experience

3rd Level qualification or QQI Level 6 in health and social care

Tools

Microsoft Office

Job description

Job Summary

The manager is central to ensuring that Praxis Care achieves its goal of providing quality care to the most vulnerable in our societies. Reporting to the Head of Operations, the Project Manager will ensure the effective and efficient management and development of the service in line with organizational strategy, ensuring regulatory, organizational, and contract compliance, while at all times promoting the Praxis Care values and brand through high-quality support of the people we support.

All applicants for positions at the level of Manager or above within Praxis Care are required to disclose any actual, potential, or perceived conflicts of interest. This includes any direct or indirect involvement with individuals, firms, companies, or organisations that have, or are seeking to establish, a contractual relationship with Praxis Care.

Failure to declare such interests may result in disqualification from the recruitment process. If a conflict of interest is identified after an appointment has been made, it may constitute grounds for disciplinary action, up to and including dismissal.

About The Role

Key Accountabilities

Ensure that all work within the service is user-focused, co-produced, and upholds the principles of respect, privacy, dignity, fulfillment, independence, and choice.
Oversee and contribute to the referral process, admission, and review procedures while working in partnership with relevant statutory agencies, the people we support, their families, and others in co-producing and developing person-centered programs of care and support.
Monitor and support individuals towards increased independence and contribute to the review of each person we support in partnership with them and the multi-disciplinary/agency teams.
Handle issues of concern or complaints sensitively and appropriately, following policy and procedure.
Coordinate and contribute to the advertising of staff vacancies, selection, recruitment, and induction of new staff in partnership with Support Services.
Provide effective, quality-driven leadership to all staff within the service through regular supervision, effective communication, management of workloads, assessment, and verification of staff undergoing career development qualifications, and identification of development needs.
Contribute towards a positive, cohesive, and therapeutic environment and deal appropriately with matters relating to disciplinary actions, grievances, untoward incidents, and complaints.
Develop good working relationships and actively promote community presence within the locality through positive representation of the Praxis Care brand.
Ensure efficient and effective administration procedures and systems are in place to comply with Praxis Care policy and regulatory/legislative requirements, including rota planning and the storage and dispensing of medication.
Ensure all reporting procedures are completed accurately and efficiently.
Complete annual reports on the evaluation of the service.
Be fully involved in the preparation and control of the service budget as determined by senior management, ensuring adherence to budget and financial procedures and proper accounting for all funds.
Maintain regular review and oversight of the service budget on a monthly basis.
Maintain responsibility for oversight of the people we support funds where appropriate.
Complete Health & Safety monthly monitoring reports and work in partnership with landlords, contractors, and health and safety experts to ensure all activities are carried out safely and in accordance with regulatory/legislative requirements and Praxis Care policy.
Ensure all Health & Safety reports within the people we support homes are completed to ensure their safety.

Requirements of the Role

Must be eligible to be registered with HIQA as Registered Manager for this service.
Must hold the relevant qualification for this role.
Required to participate in the organization’s performance management process.
Participate in an out-of-hours on-call service on a rota basis.
Adhere to and model the organization's values, behaviors, and competencies at all times.
Carry out duties in accordance with Praxis rules, regulations, and policies.
Perform additional duties as required by the role and as necessary.

The above-mentioned duties are not exhaustive, and the post holder will be required to carry out other duties as necessary. It should be noted that stated duties or location associated with the post may change to meet the future needs of the organization.

Criteria

Education, Experience & Training Qualifications

Essential

3 years of experience in a supervisory or management role in a health and social care setting.
3rd Level qualification or QQI Level 6 in the health and social care field.

Desirable

Previous management experience within supported living and collaboration with Housing Associations.
Experience in contracts management.

Skills & Competencies

Full valid driving licence and access to own vehicle (If a disability precludes an individual from holding a driver’s licence, it should be stated how they can meet the mobility requirement of the post)
Capable in the use of IT software, including Microsoft packages.
Change Management skills.
Excellent written and verbal communication skills.
Highly proficient in assessing needs and delivering support plans and risk assessments.
Strong organizational skills.
Experience working with learning disabilities, mental health, and autism.

Attributes

Available to work flexibly.
Willing to participate in ‘Out of Hours’ consultation.
Motivated to drive continuous quality improvement and service development.
Committed and passionate about delivering a person-centered approach.
Ability to plan and organize workload to achieve deadlines.
Solution-focused approach.

Required Criteria

3 years of experience in a supervisory or management role in a health and social care setting.
Full valid driving license and access to own vehicle.
3rd Level qualification or QQI Level 6 in the health and social care field.
Right to work in the Republic of Ireland

Desired Criteria

Previous management experience within supported living and collaboration with Housing Associations.
Experience of contracts management.

Skills Needed

Supervision, Decision Making, Leadership, Ability to support clients with learning disabilities and/or complex needs

About The Company

Praxis Care provides a wide variety of services to vulnerable adults and children, supporting individuals with mental ill health, learning disabilities, autism and dementia. Our staff teams are essential to ensuring the provision of these services.

As a new member to the team, you can expect to be trained and supported in a structured fashion to achieve the high standards expected by the people we support and mandated by our regulators.

Company Culture

Our core values include compassion, integrity, teamwork, innovation and resilience. We also ensure that kindness and respect is integral to every role within Praxis Care and these values are fundamental to the provision of care we deliver to the people we support.

If you are interested in a role that is rewarding, varied and positively impacts the lives of those we support, then we want to hear from you.

Praxis Care:

Company Limited By Guarantee | Registered Office 25-31 Lisburn Road, Belfast, BT9 7AA| Registered in Northern Ireland (NI017623) | Registered with the Charity Commission Northern Ireland (NIC103672) | Registered in Ireland (908491) | Registered Office: Unit 18, Ardee Business Park, Hale Street, Ardee, Co Louth, A92 XH76 | Registered with Charities Regulatory Authority (20100919) | Registered as a Charity in the Isle of Man (0826)

Company Benefits

Why Join Praxis Care?

Great Work Environment: Compassionate, supportive, and inclusive team culture.
CARE for Your Physical & Mental Health: Access to occupational sick pay, a confidential counselling service, and employer-funded healthcare schemes.
Financial Benefits: Competitive salary, pension plan, and refer-a-friend bonuses.
Career Development: Continuous professional development with opportunities to gain recognized qualifications, such as QCF3/5, and clear career progression pathways.
Work-Life Balance: Paid annual leave which increases with length of service, and flexibility in working hours.
Other Perks: PPE provided, long service awards, savings via the Cycle to Work scheme, and coming soon, early access to earned wages through salary advance software.