Luxury Retail Sales Associate - Clienteling & Style

kate spade new york; Dublin; Vor Ort; EUR 28.000 - 30.000; Vollzeit

Benefits dieser Stelle

An inclusive, innovative, and fun work

Internal mobility & career progression

1 paid volunteering day per year and机会

Learning & development opportunities

Regular social events

Equity Inclusion & Diversity

Attractive employee discount

Compelling incentive programme

Zusammenfassung

Coach is seeking a Sales Associate in Ireland to deliver elevated, personalized shopping experiences, meet sales goals, and support daily store operations. This role blends luxury-retail service, omni-channel selling, and teamwork to drive brand loyalty and revenue.

The candidate will build client relationships, use mobile POS, and develop personal sales plans to meet KPIs, while maintaining store standards and inventory processes. Weekend shifts and peak periods are expected.

Qualifikationen

• 1+ years of sales experience (luxury retail preferred); knowledge of fashion trends and competitors. A combination of education and experience will be considered
• Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS), walkie-talkie use, ability to read price/release sheets
• Strong English proficiency
• Ability to work in a fast-paced environment
• Luxury retail background, social media savvy, experience with live-stream shopping or video demos, clienteling and data acquisition skills. (Preferred)
• Strong English language proficiency. (for EU)

Aufgaben

• Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.
• Build lasting client relationships through personalized styling, product expertise, and fashion advice.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed individual and team KPIs.
• Source new customers, maintain relationships, and follow up to close sales.
• Maintain high energy on the floor, manage multiple customers, and adapt selling techniques to business needs.
• Complete daily operational tasks (cash wrap, inventory processing, replenishment, visual merchandising) while maintaining service standards.
• Keep sales floor and stockroom clean, organized, and stocked; follow retail policies, POS, and asset protection procedures.
• Process transactions efficiently (purchases, returns, exchanges, online pickups).
• Support inventory cycles: receive shipments, stock shelves, and manage product movement.
• Assist teammates in functional areas as required.
• Foster a collaborative, trust-based environment; encourage team performance.
• Participate in brand initiatives, training programs, and inclusion activities.
• Welcome feedback, adapt behaviors, and maintain a calm, professional demeanor.

Kenntnisse

Sales experience

Luxury retail

English proficiency

POS operation

Customer service

Tools

POS system

iPad / laptop

Mobile POS

Jobbeschreibung

Coach is seeking a Sales Associate in Ireland to deliver elevated, personalized shopping experiences, meet sales goals, and support daily store operations. This role blends luxury-retail service, omni-channel selling, and teamwork to drive brand loyalty and revenue.

The candidate will build client relationships, use mobile POS, and develop personal sales plans to meet KPIs, while maintaining store standards and inventory processes. Weekend shifts and peak periods are expected.