Luxury Retail Assistant Manager

Calvin Klein; Dundrum; On-site; EUR 42,000 - 54,000; Full time

Job summary

Calvin Klein is seeking an Assistant Store Manager to lead our premium store at Dundrum, under the PVH portfolio. You will coach a team, drive sales, and ensure a first-class customer experience that reflects our luxury brand standards.

You will partner with the Store Manager to execute visual standards, recruit talents, and develop bench strength while delivering consistently outstanding service on the shop floor.

Qualifications

• Experience supervising or leading teams in a premium or luxury brand.
• Strong people management and conflict-resolution skills.
• Excellent communication, listening and engagement with staff and customers.
• Ability to foster belonging and inclusive culture within the store team.
• Courage to give constructive feedback and drive behavioural improvement.
• Energetic, fast-paced and presence on the shop floor.

Responsibilities

• Lead store teams to drive sales, protect profit and deliver exceptional customer experience.
• Identify opportunities to grow the business and improve performance.
• Maintain visual merchandising standards on sales floor and back room.
• Coordinate with VM teams to ensure clear communication between VM and store teams.
• Collaborate with store management to seize opportunities and meet standards.
• Focus staff on building relationships with customers and driving repeat business.
• Conduct regular store walkthroughs and assess performance, pricing and stock.
• Report to Store Manager on sales drivers and priorities; develop action plans.
• Analyze performance reports and implement improvement plans.
• Assist with recruitment and hiring; build diverse teams.
• Plan succession for key positions and participate in weekly meetings.
• Set and communicate store and individual sales goals and guidance.
• Drive excellent customer journey and achieve strong mystery shop results.

Skills

Supervisory experience

People management

Effective communication

Belonging advocacy

Job description

Calvin Klein is seeking an Assistant Store Manager to lead our premium store at Dundrum, under the PVH portfolio. You will coach a team, drive sales, and ensure a first-class customer experience that reflects our luxury brand standards.

You will partner with the Store Manager to execute visual standards, recruit talents, and develop bench strength while delivering consistently outstanding service on the shop floor.