Luxury Fragrance Consultant — Storytelling & Service

Brown Thomas Arnotts; Dublin; On-site; EUR 22,000 - 28,000; Full time

Job summary

Brown Thomas Arnotts in Dublin is seeking a Fragrance Consultant to welcome customers and introduce Montale, Mancera and Etat Libre d'Orange fragrances with distinction. You will create memorable experiences through tailored consultations, brand storytelling and expert product knowledge.

The role emphasizes premium customer service, maintaining brand presentation, and a collaborative approach to achieve sales goals while upholding professionalism and genuine enthusiasm.

Qualifications

• Experience in luxury retail, beauty, fragrance or premium customer service.
• Passion for delivering exceptional customer experiences and building lasting relationships.
• Enjoys storytelling and can bring brands and fragrances to life.
• Driven by sales excellence with ambition to achieve commercial goals.
• Thrives in a collaborative retail environment with professionalism and brand presentation.
• Curious, eager to learn and grow within the world of niche fragrance.

Responsibilities

• Deliver personalised fragrance consultations and luxury customer experiences.
• Tell brand stories through product knowledge and storytelling.
• Inspire customers to discover fragrances reflecting personality and style.
• Maintain high standards of visual merchandising and brand presentation.
• Represent brands with professionalism, authenticity and enthusiasm.

Job description

Brown Thomas Arnotts in Dublin is seeking a Fragrance Consultant to welcome customers and introduce Montale, Mancera and Etat Libre d'Orange fragrances with distinction. You will create memorable experiences through tailored consultations, brand storytelling and expert product knowledge.

The role emphasizes premium customer service, maintaining brand presentation, and a collaborative approach to achieve sales goals while upholding professionalism and genuine enthusiasm.