Luxury Beauty Store Lead & Client Experience Champion

Elemis; Kildare; On-site; EUR 43,000 - 47,000; Full time

Benefits offered by this job

Staff discount

Parental leave

Income protection

27 days holiday + birthday off

Company pension

Employee assistance programme

Cycle to Work Scheme

Season Ticket Loan

Leadership development

Career progression

Inclusive environment

Job summary

Elemis in Kildare Village is seeking an Assistant Business Manager to support the Business Manager in driving commercial success, leading the in-store team, and delivering exceptional client experiences. You will balance strong sales with coaching, operational excellence, and a passion for the Elemis brand.

The role emphasizes coaching, KPI delivery, clienteling, stock accuracy, and seamless guest journeys within a luxury skincare environment.

Qualifications

• Experience in a client-focused, target-driven environment.
• Strong sales and clienteling能力 to drive commercial success.
• Ability to coach and develop a high-performing in-store team.

Responsibilities

• Support business performance by driving sales, treatments, and store performance.
• Lead and develop the team through coaching, 1:1s, and development plans.
• Deliver personalised consultations and luxury client experiences.
• Build loyal client relationships and manage seamless client journeys.
• Support stock management, merchandising, and brand standards.

Skills

Customer service

Sales

Coaching

Leadership

KPIs

Brand ambassador

Job description

Elemis in Kildare Village is seeking an Assistant Business Manager to support the Business Manager in driving commercial success, leading the in-store team, and delivering exceptional client experiences. You will balance strong sales with coaching, operational excellence, and a passion for the Elemis brand.

The role emphasizes coaching, KPI delivery, clienteling, stock accuracy, and seamless guest journeys within a luxury skincare environment.