Liz Earle - Counter Manager

Boots Ireland; Dublin; Presencial; EUR 36 000 - 43 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Employee discount of up to 75% on LizE

Additional Boots store discount

Quarterly Liz Earle Goody Box

Discretionary team bonus scheme

CIBTAC certification

Generous holiday entitlement

Personal Retirement Savings Account

Resumo da oferta

Boots Ireland is looking for a Liz Earle counter manager to lead the counter team, advise customers on skincare needs and take responsibility for in-store performance.

You will coach the team, build strong customer relationships, deliver personalised consultations and drive sales through promotions, while ensuring the counter remains visually on-brand and represents Liz Earle with pride.

Qualificações

• Experience leading and motivating a team to achieve targets.
• Strong customer service and empathy.
• Passion for skincare and Liz Earle products.
• Ability to drive sales through promotions and plans.
• Excellent communication and interpersonal skills.

Responsabilidades

• Lead and motivate the counter team to achieve sales targets.
• Build relationships with customers and colleagues.
• Provide personalised skincare consultations and services.
• Deliver sales through in-store promotions and offers.
• Maintain an attractive counter presentation and brand ambassador standards.
• Complete development programmes and training.

Conhecimentos

Team leadership

Customer service

Skincare knowledge

Sales coaching

Communication skills

Descrição da oferta de emprego

Being a Liz Earle Counter Manager is an exciting role where you’ll help customers by advising them about their skincare needs and take full responsibility for your counter and team. With a strong heritage, love for natural beauty and focus on the customer this is your chance to be part of something truly special.

At Liz Earle, we live and breathe our Precious Recipe; We Care More, We Never Settle, We Are One Team. These special ingredients make us who we are and guides how we work with each other and our customers. From our humble beginnings on the Isle of Wight, our values and ethos are the same today as day one and there’s never been a more exciting time to join us.

About The Role

Ever wondered what a day in the life of a Liz Earle Advisor looks like? Tara shares her experience in this short video.

Responsibilities

You will be based on our Liz Earle counter in store and report into the Regional Business Manager. Your main responsibilities will be to:

• Inspire and motivate your team to achieve and exceed their sales targets through coaching and sharing constructive feedback
• Build great relationships with customers and colleagues
• Provide personalised consultations and skin services
• Deliver your sales targets by creating business plans and driving in store promotions and Liz Earle offers
• Complete our award-winning 12-month Skin School development programme.
• Make sure your counter is beautifully presented to showcase the range of Liz Earle products
• Be an ambassador for the Liz Earle brand

What You’ll Need To Have

• A passion for skincare and a love of Liz Earle
• Experience leading and motivating a team in a way that inspires performance, nurtures team development, celebrates success and ensures your team always feels supported and listened to
• Outstanding customer service – experience working with customers and the ability to ensure each customer is welcomed and treated with empathy and understanding no matter what time of day they visit
• The ability to work with business plans, achieve sales targets and review individual and team performance
• Enthusiasm for your ongoing learning and development journey, expanding your skincare knowledge and service expertise

It would be great if you also have

• Experience using skincare and beauty products with customers

Our Benefits

• Employee discount of up to 75% on Liz Earle products
• Additional Boots store discount
• Quarterly Liz Earle Goody Box
• Discretionary team bonus scheme
• Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification
• Generous holiday entitlement that increases with length of service
• Personal Retirement Savings Account

Please note, any salary estimates given on third-party sites are not provided or endorsed by No7 Beauty Company or Liz Earle Beauty Co. Ltd and may not be accurate. All rewards and benefits are subject to change and eligibility.