Legal Quality Analyst (compliance) I Dublin

TELUS Digital; Dublin; On-site; EUR 32,000 - 40,000; Full time

Benefits offered by this job

Monthly performance bonus up to 10%

Company pension

Medical insurance contributions

Wellness programs

Vibrant office with relaxation zones

Parking, Bike to Work, TaxSaver Leap

Job summary

TELUS Digital is seeking a meticulous Quality Analyst to uphold quality and compliance across its platform in the Sandyford area, Dublin. The role focuses on contractual, regulatory, and privacy streams within Compliance Operations, with a permanent, full-time structure and 8am-5pm shifts.

You will review licensing, privacy requests, and IP enforcement while collaborating with global teams; a strong attention to detail and policy knowledge are essential for success in this role.

Qualifications

• Experience in a Compliance role (AML, KYC) or Policy Quality Analyst role.
• Keen eye for catching non-compliance and inconsistencies.
• Excellent organizational skills and ability to manage workflows.

Responsibilities

• Ensure licensing and regulatory obligations are met for the client, with a focus on music industry.
• Review and act on potential licensing violations by removing or blocking content.
• Design, build, and scale operational regulatory solutions to address evolving landscape.

Skills

Attention to detail

Decision-making

Workflow management

Communication skills

Policy compliance

AML/KYC experience

Global collaboration

Job description

Legal Quality Analyst (compliance) I Dublin

place IE calendar_today 19.08.2026 business TELUS Digital

Quality Analyst - Compliance Operations

Type: Full time, p ermanent position
Shifts:5 days/week, Monday-Friday 8am-5pm (subject to change)

Salary: €36,000 gross per year plus up to 10% performance bonus

Location: fully onsite in the office (Sandyford area)

Are you passionate about upholding the highest standards of quality and compliance? We are seeking a meticulous Quality Analyst to help maintain and enhance the integrity of our client's platform. In this role, you'll ensure our policies are followed across various compliance areas, from intellectual property to data privacy, specializing in one of our four compliance streams.

What we offer:

• Competitive Rewards:Monthly performance bonuses and employee referral program (refer a friend and earn up to €1,500)
• Comprehensive Benefits:Company pension, medical insurance contributions, and wellness programs
• Career Development:Stable, permanent role with regular training and opportunities to advance your career on a global or local level within TELUS Digital
• Inspiring Workspace:Vibrant office with relaxation zones and game areas (table tennis, foosball table)
• Transport Perks:Parking, Bike to Work scheme, and TaxSaver Leap Cards
• Work-Life Balance:20 vacation days and wellness programs
• Community Impact:Be part of meaningful CSR (corporate social responsibility) projects and community initiatives
• Global Exposure:50+ benefits and services to choose from in an international environment

Overview of tasks:

As a Quality Analyst, you'll specialize in one of the following compliance streams:

Contractual Operations (COPS):Ensure our client meets licensing and regulatory obligations with a focus on the music industry. Review and act on potential licensing violations by removing or blocking content, and support global regulatory efforts to balance content access with licensing limits.

Scaled Regulatory Operations (SRO):Ensure our client's compliance with local laws and regulations. Design, build, and scale operational solutions to address the ever-evolving regulatory landscape, mitigate risks associated with non-compliance, and collaborate with internal stakeholders.

Privacy Operations:Support our client's platforms by ensuring user data privacy requests (data access, deletion, and portability) are correctly implemented, tested, and aligned with global privacy regulations including GDPR, CCPA/CPRA, LGPD, and other regional requirements.

Intellectual Property Operations:Independently investigate and validate cases across copyright, trademark, counterfeit, and brand rights protection workflows. Ensure adherence to global regulations including the Digital Services Act (DSA) and Digital Millennium Copyright Act (DMCA), identify policy gaps, perform root cause analysis, and recommend improvements to policies and processes.

We are looking for someone who can:

• Demonstrate a keen eye for catching non-compliance and inconsistencies with strong attention to detail
• Make quick, informed decisions based on guidelines and policies
• Excel at managing workflows and maintaining a high level of organization
• Articulate complex issues clearly and professionally with strong communication skills
• Show passion for maintaining high standards of policy and legal adherence
• Bring experience in a Compliance role (AML, KYC, etc.) or Policy Quality Analyst role
• Utilize internal tools and external resources for verification of trademark registrations and validation of copyright claims
• Provide regular feedback to QA team leads and policy experts
• Collaborate with global teams to ensure consistent quality standards