Learning Administrator (HR SSC)

Endress+Hauser Group; Naas; On-site; EUR 36,000 - 54,000; Full time

Benefits offered by this job

Company pension

Health offers

Professional development

Inclusive culture

Job summary

Endress+Hauser Group in Ireland is seeking a Learning Administrator to support MasterData items for 60+ entities and provide learning administration across 80+ entities. You will manage the LMS globally, create courses, and ensure governance in a busy HR Shared Service Center.

You will collaborate with multiple departments, troubleshoot issues, and drive professional development while maintaining accuracy and timelines for learning content and audits.

Qualifications

• Educated to degree level in HR or relevant discipline.
• Experience with Learning Management Systems (SuccessFactors Learning) in an enterprise environment.
• Excellent communication skills in English and German (B2–C2).
• 2+ years’ experience in a Shared Service Centre is desirable.
• Highly organised with a strong consultative approach.
• Effective communication with influence over stakeholders.
• Strong problem solving and troubleshooting skills.
• Attention to detail with strong administrative capabilities.

Responsibilities

• Provide high quality support for MasterData items and LMS administration.
• Create learning objects, courses, events, curricula, materials, videos and checklists per standards.
• Ensure training content is delivered without interruption and troubleshoot end-user issues.
• Create test questions and exams and maintain the question database.
• Analyse user data to form groups and monitor recurring issues.
• Update content, maintain versions, deploy assignments and automate processes.
• Collaborate with departments to meet audit requirements and governance.
• Coordinate corporate learning including scheduling, comms with stakeholders and vendors.
• Follow LMS governance and advise on system configuration.
• Explore unused LMS functionality for improvements.
• Perform other duties as assigned by the manager.

Skills

LMS administration

HR systems

English proficiency

German language

Stakeholder management

Problem solving

Organisational skills

Attention to detail

Education

HR degree or related discipline

Relevant field degree

Tools

SuccessFactors Learning

Job description

At Endress+Hauser, progress happens by working together. As the global leader in measurement instrumentation, with over 18,000 employees shaping the future in the field of process automation, we create trusted relationships that help everyone thrive. Whether developing new technology as a team, collaborating to build instrumentation, or strengthening vital relationships with industries worldwide, we are driven by purpose. As a family-owned company, we look beyond short-term moves and work to create a vision that is forward-thinking for our people, our clients, and the world at large. As a Learning Administrator, will have the opportunity to work in a fast paced and progressive environment and to play a key role in the continued success of the HR Shared Service Center. This role is currently based at our Ireland office in Kill, Co. Kildare. Please note that the office is scheduled to relocate to Citywest, Dublin in November 2026.

What is the role about?

In this role you will work as a part of the HR Shared Service Center team providing high quality support on all MasterData related items for more than 60 entities as well as providing learning administration support to leaners across over 80 entities in the Endress+Hauser Group.

Which tasks will you perform?

• As a Learning Administrator you will provide functional and technical support for the administration of the Learning Management System (LMS) Globally.
• Your responsibilities will include the creation of available learning objects, including online courses, events, training courses, curricula, materials, videos, and checklists with appropriate configuration based on system standards and company policies (Full training will be provided)
• Ensure that training content is delivered and delivered without interruption, degradation, or technical issues, and handle end-user troubleshooting and technical support via the Internet ticketing system.
• Handle the creation of test questions and exams as well as maintaining the accuracy of the test question database
• Analyse user data to develop dynamic and static groups as well as monitor for recurring issues
• You will update content, maintain versions, deploy assignments, and take charge of optimizing the automation of assignment processes
• Collaborate with various departments to provide training, meet audit requirements, and have regular meetings with the Global LMS Administrator to work on developing and improving LMS operational processes, procedures, and policies
• Co-ordination of Corporate Learning including scheduling training, communication with Corporate Learning Specialist and/or Corporate Business Stakeholder, 3rd party vendor, instructors and participants
• Through appropriate documentation, ensure the LMS governance model is followed and the system is optimized
• As an LMS subject matter expert, you will develop best practices and requirements for curricula and program creation and delivery and advise content owners on system configuration
• Your responsibilities will include exploring and identifying unused functionality within the LMS to make further improvements to fully exploit the capabilities of the Endress+Hauser’s LMS system.
• Any other duties commensurate with your skills and experience and as directed by your manager in the development of the role and the HR Shared Service Center.

What do we expect from you?

• Educated to degree level in HR or relevant discipline
• Excellent IT Skills with experience in working with systems such as a Learning Management System (Success Factors Learning) in an enterprise environment
• Excellent communication skills in both English and German (B2 – C2 level)
• Minimum of 2 years’ experience Shared Service Centre setting is desirable
• Highly organised with a strong consultative approach
• Effective communication skills with ability to influence stakeholders
• Excellent problem solving and troubleshooting skills
• Strong administrative and organizational skills and a work ethic with attention to detail

What can you expect from us?

• We prioritize Employee Well-Being by offering a comprehensive company pension scheme and access to health offers that support our employees' overall wellness.
• A supportive, family-owned company with a strong emphasis on sustainability and long-term commitment.
• Ongoing professional development through various training programs, knowledge sharing, and e-learning.
• A friendly and inclusive culture that promotes well-being and teamwork