Lead Infrastructure Engineer — End-to-End Projects

ICT Services; Dublin; On-site; EUR 85,000 - 125,000; Full time

Job summary

ICT Services in Dublin is seeking an experienced infrastructure leader who can run complex projects end-to-end, manage major incidents with calm authority, and explain technical decisions clearly to a non-technical senior leadership team.

You’ll own the full CAB process, coordinate vendors, and produce clear post-change docs. You’ll lead incident response from detection to resolution, write root cause analyses, and take projects from design to go-live, owning the entire lifecycle.

Qualifications

• 4+ years in a corporate infrastructure environment with demonstrable project leadership.
• Hands-on VMware vSphere: real build and upgrade ownership.
• Veeam backup and DR: configured and managed independently.
• Strong Windows Server (2016-2022), Azure/M365, and firewall management experience.
• Compliance framework awareness: ISO 27001, SOX, NIST.
• ITIL-aligned thinking: change and incident management.

Responsibilities

• Own the full CAB process and coordinate vendors and stakeholders.
• Present changes in plain English to a non-technical SMT.
• Produce clear post-change documentation after every change.
• Lead major incidents from detection to resolution.
• Chase vendors and keep leadership informed at every step.
• Take projects from design to go-live and own the lifecycle.

Skills

Change management

Incident management

Project leadership

Clear communicator

ITIL-aligned thinking

Stakeholder management

Tools

VMware vSphere

Veeam backup & DR

Windows Server 2016-2022

Azure / M365

Firewall management

Job description

ICT Services in Dublin is seeking an experienced infrastructure leader who can run complex projects end-to-end, manage major incidents with calm authority, and explain technical decisions clearly to a non-technical senior leadership team.

You’ll own the full CAB process, coordinate vendors, and produce clear post-change docs. You’ll lead incident response from detection to resolution, write root cause analyses, and take projects from design to go-live, owning the entire lifecycle.