Lab IT Support Engineer - CSV & GMP Data Systems

Cognizant; Cork; On-site; EUR 60,000 - 75,000; Full time

Job summary

Cognizant is seeking an IT Support Engineer (Labs) to join its IT Engineers team on a customer site in Cork. You will work on maintaining and enhancing software systems to ensure data integrity and compliance with pharmaceutical regulations.

Join a cross-functional team of scientists, engineers, and IT staff to deliver system improvements, document validation procedures, and support audits while ensuring high availability and reliability.

Qualifications

• Degree in IT or a related field, or equivalent practical experience.
• 3 to 5 years of experience delivering and supporting IT software solutions.
• Experience developing testing and deploying software using Python, SQL and Java.
• Pharmaceutical industry experience with CSV and data integrity knowledge.
• Strong communication and interpersonal skills, able to work independently.

Responsibilities

• Maintain and enhance multiple software systems ensuring high availability, data integrity, and regulatory compliance.
• Collaborate with scientists, engineers, and IT staff to understand requirements and deliver system improvements.
• Create and maintain documentation covering design, security, testing, change protocols, and system procedures.
• Ensure compliance with company quality standards and maintain validation documentation; monitor performance.
• Provide regular status updates and escalate major issues to relevant stakeholders.
• Maintain and optimize existing systems to improve performance and reliability.
• Support troubleshooting and root cause analysis for software issues in manufacturing environments.
• Manage ongoing compliance tasks such as periodic reviews, audit trails, and access roster reviews.
• Encourage adoption of system functionality and new technologies to improve processes; assist audits with documentation.

Skills

Python

SQL

Java

Software testing

Education

Degree in IT or related field

Job description

Cognizant is seeking an IT Support Engineer (Labs) to join its IT Engineers team on a customer site in Cork. You will work on maintaining and enhancing software systems to ensure data integrity and compliance with pharmaceutical regulations.

Join a cross-functional team of scientists, engineers, and IT staff to deliver system improvements, document validation procedures, and support audits while ensuring high availability and reliability.