Key Account Manager

Uniphar; Ireland; On-site; EUR 60,000 - 90,000; Full time

Job summary

Uniphar in Ireland seeks a dynamic business professional with a proven track record in Healthcare Supply Chain and Key Account Management. The role requires strong market knowledge, the ability to manage multiple projects, and a focus on delivering value to blue chip multinational partners.

You will lead a team, drive data and reporting accuracy, and develop strategies to retain and grow key accounts. The candidate should have extensive experience in sales, marketing, and client management, with

Qualifications

• At least 5 years in Supply Chain or Key Account Management within a business role.
• Strong negotiation and client-management capabilities across multiple stakeholders.
• Experience with data reporting and presenting insights to executives.

Responsibilities

• Lead junior team members and ensure data accuracy for each client.
• Develop strategies for relationship management and revenue opportunities within existing clients.
• Collaborate with finance to maintain client relationships and profitability.
• Build strong client relationships to ensure confidence in service delivery.
• Monitor operational metrics and ensure targets across clients are met.
• Analyze market trends and identify new revenue streams and opportunities.

Skills

Supply Chain Management

Key Account Management

SAP

Negotiation

Data Analysis

Relationship Building

Tools

SAP

Job description

We are currently looking for a dynamic, highly motivated, business professional, with an outstanding track record in Healthcare Supply Chain/Key Account Management to build on our market leadership position. The candidate should have strong Supply Chain and market knowledge with a distinct business aptitude to deliver value to many blue chip multinational healthcare partners. An in-depth knowledge for understanding sales, profitability, inventory management and reporting is essential. The successful individuals will have the ability to manage multiple projects/programs and will be results oriented with a proven track record of sales, marketing and client management. Communication skills, an ability to influence a variety of audiences and the capability to drive value projects to completion is essential. Successful candidates must be able work effectively in a rapidly changing environment and meet ongoing and overlapping deadlines.

MAIN DUTIES & RESPONSIBILITIES

A leader to the junior members of the team. Work closely with the Business support manager to ensure all data/reporting is accurate for each client. Development of strategies for relationship management, how to retain and develop new opportunities within existing clients Work closely with the finance director to ensure all client relationships are maintained. Develop and maintain a strong relationship with client management to ensure the client is confident and satisfied with the service the group provides. Accountable for all deliverables and targets for assigned group of clients Manage operational metrics, which ensures that the group is meeting business required goals across all clients. Ensure adherence to metrics and service levels and drive corrective action as required. Analyze and understand the client and their business, including future direction, business direction to add value both internally and externally. Understanding market trends, dynamics, competitor activities and customer requirements to identify new revenue streams and market opportunities. Review and implement where feasible alternate solutions for current activities and be a catalyst for change to improve the customer experience. Monitor Account profitability in line with annual targets. Build peer support and strong internal-company relationships across all divisions and functions to ensure the successful end to end management of each client. Ability to analyse market data and understand future trends to meet customer needs.

QUALIFICATION, EXPERIENCE & SKILLS REQUIRED

At least 5 years’ experience in Supply Chain Management or Key Account Management as part of a business role. Working knowledge of SAP (Systems Applications and Products) is essential Capability of building strong and collaborative internal and supplier relationships Demonstrated negotiation and conflict resolution skills. Previous experience in strong report writing and presenting data.

COMPETENCIES

Communication skills Leadership skills Commercial Acumen Highly driven and motivated Organized with significant attention to detail Team Player Customer Focused Ability to think outside the box Ability to multitask very effectively IT Literate Resilient Ability to cope with ambiguity.

Uniphar – Who we are

With a workforce of more than 3000 employees spread across Ireland, United Kingdom, Mainland Europe, MENA, and the USA, Uniphar is a trusted global partner to pharma and MedTech manufacturers, working to improve patient access to medicines around the world. Uniphar provides outsourced and specialized services to its clients, leveraging the strong relationships with 200+ of the world’s best known pharmaco‑medical manufacturers across multiple geographies, enabled by our cutting‑edge digital technology and our highly expert teams. Uniphar is organised into three key divisions: Supply Chain, Retail & On Demand, Uniphar Med Tech, and Uniphar Pharma. Supply Chain & Retail Supply Chain Services provides both pre‑wholesale and wholesale distribution of pharmaceutical, healthcare and animal health products to pharmacies and hospital nationwide. The business supports a diverse customer base through the provision of strong service levels coupled with innovative commercial initiatives. In addition, the business provides services and supports that help independent community pharmacy to compete more effectively in an increasingly difficult environment and runs a network of Uniphar‑owned pharmacies under the Life, Allcare, McCauleys and Hickeys symbol brands. Pharma – On Demand The On‑Demand business is a specialist medical supply business that sources and distributes pharmaceuticals, medical equipment, and consumable supplies to healthcare professionals in over 160 countries worldwide. We have offices in Ireland, UK, Europe, USA and New Zealand. The company’s main divisions encompass everything from International Sales through Sales to NGO’s and Charities, Clinical Trials Supply, Imported (Unlicensed Medicines), Sexual Health Supplies, and the storage and distribution of medical products and devices for third parties. Uniphar is a combination of many businesses each with its own identity, culture, values, and ways of working. Our overarching culture narrative is inclusive of each of these stores. Uniphar lives and breathes four key pillars which unpin and support our culture. We have a people first approach - we do the right thing. We support entrepreneurial spirit where adaptability, commitment & resilience is embodied in our way of working. We have a Common Purpose that connects our diversified businesses and people. Finally, Trust is at the heart of how we operate. Everything Uniphar does is enabled by our people and as we continue to grow domestically and internationally, we become more diverse. This diversity fuels our business and culture.

Sustainability Sustainability is at the core of what we do and is deeply embedded in our business strategy. We want to contribute positively to the people and the world around us. Running our business in a sustainable way ensures that Uniphar will continue to prosper in the long-term. We are focused on ensuring that each of the five pillars of our sustainability strategy is a fundamental part of our decision-making process.

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.