Key Account Manager

E-Frontiers; Dublin; Hybrid; EUR 85,000 - 120,000; Full time

Benefits offered by this job

Competitive base salary

Performance-based commission

Hybrid working model

Job summary

E-Frontiers is seeking a Key Account Manager to lead enterprise growth in construction and infrastructure SaaS. You will own a portfolio of enterprise clients, drive expansion, and conduct regular onsite engagements across EMEA.

The role combines strategic account planning with executive-level reviews, strong commercial negotiation, and close collaboration with Customer Success and leadership. A hybrid work model and global exposure await.

Qualifications

• 2-3+ years' experience in Key Account Management or Senior Customer Success within B2B SaaS, technology, or related sectors.
• Proven track record in Key Account Manager roles focused on account growth, not just retention.
• Strong commercial and negotiation skills with experience engaging senior and executive stakeholders.

Responsibilities

• Own and grow a portfolio of enterprise accounts, driving retention, upsell, and long-term expansion revenue.
• Develop and execute strategic account plans to expand deployments across multiple sites, regions, and business units.
• Conduct regular onsite visits across construction and infrastructure projects, building strong relationships with EHS leaders and senior stakeholders.
• Lead Executive Business Reviews and translate platform insights into clear commercial value for clients.
• Support onboarding, adoption, and account health in collaboration with internal Customer Success and leadership teams.

Skills

Account management

Negotiation

Stakeholder management

Onsite client engagement

Job description

Key Account Manager - Enterprise Growth (Construction & Infrastructure SaaS)

We're recruiting a Key Account Manager for a fast-growing technology company that provides a workforce wellbeing, safety, and site culture platform designed specifically for the construction and infrastructure industry.

As a Key Account Manager, you will take ownership of a portfolio of enterprise clients, building long-term strategic relationships and driving expansion across some of the world's largest construction and data centre programmes. This is a high-impact role combining senior stakeholder engagement with regular onsite presence across EMEA.

Responsibilities

• Own and grow a portfolio of enterprise accounts, driving retention, upsell, and long-term expansion revenue
• Develop and execute strategic account plans to expand deployments across multiple sites, regions, and business units
• Conduct regular onsite visits across construction and infrastructure projects, building strong relationships with EHS leaders and senior stakeholders
• Lead Executive Business Reviews and translate platform insights into clear commercial value for clients
• Support onboarding, adoption, and account health in collaboration with internal Customer Success and leadership teams

About You

• 2-3+ years' experience in Key Account Management or Senior Customer Success within B2B SaaS, technology, or related sectors
• Proven track record in Key Account Manager roles focused on account growth, not just retention
• Strong commercial and negotiation skills with experience engaging senior and executive stakeholders
• Comfortable working in a Key Account Manager role with frequent travel and onsite client engagement
• Full clean driving licence and willingness to work across construction and infrastructure environments
• Experience in construction, infrastructure, EHS, or field-base workforce solution is highly desirable.

This Key Account Manager role offers a competitive base salary with performance-based commission, a flexible hybrid working model, and significant autonomy to shape how key accounts are managed and grown. You'll work closely with senior leadership in a high-trust, mission-driven environment where your work directly contributes to safer, more effective construction sites globally. The culture is fast-paced, collaborative, and commercially focused, with strong visibility and influence across the business.

If you're an ambitious Key Account Manager looking to step into a strategic, client-facing role with global exposure and real impact,