Junior Service Coordinator

Tritech Engineering; Dublin; On-site; EUR 25,000 - 32,000; Full time

Job summary

Tritech Engineering in Dublin is seeking a Junior Service Coordinator to join our Maintenance Department. You will support the coordination of planned preventative maintenance (PPM), reactive jobs and engineers, while providing general administrative duties across the team.

This role is ideal for someone at the early stages of their career, offering hands-on experience in project coordination, client liaison, data entry in our CRM, and processing service reports.

Qualifications

• 1-2 years' office experience essential.
• Experience in construction industry is an advantage.
• Excellent IT skills and attention to detail.
• Strong multitasking, organisational and time-management abilities.

Responsibilities

• Coordinate PPM visits with subcontractors and clients, including scheduling and site access.
• Manage administration of completed PPM works, CRM updates and reporting to clients.
• Assist with logging reactive maintenance and scheduling requirements for key customers.
• Provide general office administration support to the Maintenance Department.

Job description

The Company:

Tritech Group is one of Ireland's leading Mechanical, Electrical & Maintenance Contracting Companies. Since our formation in 1999, Tritech Group has established itself as a leading multi-disciplined projects company who have gained significant experience across a wide range of business sectors such as Pharmaceutical, Data Centres, Healthcare, and large Commercial Projects. We are now 25 years in business, and we are continuously striving to grow and strengthen our team to the ultimate best in class.

Role Information:

Role Title: Junior Service Coordinator
Department: Maintenance Department
Reports to: Maintenance Admin Manager
Location: Dublin

The Company:

Tritech Group is one of Ireland's leading Mechanical, Electrical & Maintenance Contracting Companies. Since our formation in 1999, Tritech Group has established itself as a leading multi-disciplined projects company who have gained significant experience across a wide range of business sectors such as Pharmaceutical, Data Centres, Healthcare, and large Commercial Projects. We are now 25 years in business, and we are continuously striving to grow and strengthen our team to the ultimate best in class.

Purpose of Role:

We are seeking a Junior Service Coordinator to join our team. This is an ideal opportunity for someone who is at the early stages of their career and looking to build on their professional development. You will be working as part of a very busy team, supporting the coordination of planned preventative maintenance (PPM), reactive jobs, engineers and subcontractors, while also providing general administrative support across the department.

Principal Duties and Responsibilities:

PPM & Service Coordination

• Coordinate PPM visits with subcontractors and clients, including scheduling, arranging site access and ensuring all parties have the relevant information.
• Manage the administration of completed PPM works, including obtaining service reports, updating the CRM and asset records, issuing reports to clients and closing completed jobs.
• Follow up on remedial works identified during PPM visits, including obtaining quotations from subcontractors and ensuring outstanding items are progressed within the team.
• Assist with logging reactive maintenance jobs and scheduling requirements for key customers during busy periods.

Administration & Systems

• Complete general data entry and maintain accurate and up to date records across the CRM, trackers and other company systems.
• Manage weekly engineer timesheets, prepare reports and enter relevant information onto the payroll system.
• Update purchase orders when supplier invoices are received and assist with general office administration and other ad hoc duties.

Compliance & Quality

• Manage the administration of RGI certification, including filing certificates and ensuring documentation is sent to RGII as required.
• Assist with ISO preparation and ongoing compliance activities, including maintaining organised folders, records and trackers and ensuring systems are kept up to date.

General Office Duties

• Answer incoming telephone calls, take messages and direct callers to the appropriate member of the team.
• Receive and correctly label deliveries, ensuring they are passed to or made available for the relevant person or engineer.

Role Requirement:

1-2 Years' Office Experience Is Essential.

• Experience in Construction Industry an advantage.

Excellent IT skills

Strong multitasking, organisational, communication and time-management skills.

High level of attention to detail and accuracy.

Ability to work independently while contributing effectively as part of a team.

• Practical, proactive and able to use your initiative, with a willingness to learn and take on additional responsibility.

Tritech is an equal opportunity employer.

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