Junior Project Support Specialist (French and Mauritius region knowledge). IRC304116

GlobalLogic; Athlone; Hybrid; EUR 26,000 - 38,000; Full time

Benefits offered by this job

Health & wellness plan

Private healthcare

Pension scheme

Volunteer day

Team outings

Job summary

GlobalLogic seeks a Junior Project Support Specialist in Ireland to assist with bilingual English/French client support and data annotation tasks. The role focuses on delivering high-quality service while upholding strict confidentiality and KPIs.

You will join a collaborative team and operate within a hybrid model, contributing to project policy interpretation and cross-functional collaboration. GIS knowledge is a nice-to-have asset.

Qualifications

• Proficiency in English and French.
• Strong knowledge of the Mauritius region.
• Analytical and problem-solving skills.
• Ability to collaborate within cross-functional teams.
• Ability to interpret and apply project policy guidelines.
• High attention to detail and data quality.
• Customer-focused mindset with a desire to deliver value.
• Experience with data annotation tasks.

Responsibilities

• Provide support and resolve client inquiries.
• Deliver high-quality service based on project KPIs.
• Maintain confidentiality of project and client data.
• Operate within the ticketing system.

Skills

English proficiency

French proficiency

Mauritius region knowledge

Analytical thinking

Cross-functional collaboration

Policy interpretation

Attention to detail

Data annotation accuracy

Client-centric mindset

Manual dexterity

Education

GIS knowledge (nice to have)

Tools

GIS

Job description

Junior Project Support Specialist (French and Mauritius region knowledge). IRC304116

We are seeking enthusiastic individuals fluent in both English and French to join our growing team in Ireland.
This opportunity offers a gateway into the vibrant IT industry without requiring a background in programming or technical skills. You will work alongside a collaborative team, utilize your language proficiency daily, and gain valuable experience in a dynamic corporate environment.

Requirements

• Full professional proficiency in English and French
• Deep geographical and contextual knowledge of the Mauritius region
• Strong analytical and problem-solving skills
• Proven ability to collaborate effectively within cross-functional teams
• Aptitude for interpreting and applying complex project policy guidelines
• High degree of manual dexterity and visual accuracy for precise data annotation
• Excellent attention to detail and quality assurance
• Strong client-centric mindset with a focus on delivering value

Nice to have: Hands-on experience with Geographic Information Systems (GIS).

Job responsibilities

• Providing support and resolving client's inquiries
• Deliver high standard service based on project KPIs
• Maintaining absolute confidentiality of project and client data
• Working in the ticketing system

#LI-CM1

What we offer

Why work at GlobalLogic

Our goal is to build an inclusive positive culture where everyone can feel comfortable being themselves, empowering our people to create their own high standards and therefore more value. We work together to promote fairness while recognising, valuing and embracing differences - providing a transparent support structure and generous training budget to help our people develop skills to progress their career. Our region also supports a hybrid model which can flex across a wide spectrum of working options determined by our business, customer and individual needs.

• You’ll benefit from a comprehensive health and wellness plan, private healthcare (clinical and mental wellbeing), and discounted gym memberships.
• We offer a fantastic benefits package including a competitive pension scheme and recognition schemes through bonus/reward initiatives.
• Colleagues are entitled to an annual volunteering day - so you can take time to support a cause close to your heart.
• We also love to stay social at our trips to the zoo, quiz nights, sports events, theatre trips and much more.

We're an equal opportunities employer.

It is our policy to promote an environment free from discrimination, harassment and victimisation.

About GlobalLogic

GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we've been at the forefront of the digital revolution - helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.