Junior Project Support Specialist (English and Bahamas region knowledge) IRC304114

Hitachi Vantara Corporation; Athlone; Hybrid; EUR 28,000 - 38,000; Full time

Benefits offered by this job

Health and wellness plan

Private healthcare

Discounted gym memberships

Pension scheme

Job summary

GlobalLogic, a Hitachi Group Company, seeks enthusiastic individuals in Ireland to join a growing team. This role offers an entry-level path into technology with no programming experience required, and daily English usage in a professional setting.

You will support clients, work in a ticketing system, and contribute to KPIs while maintaining strict confidentiality. A hybrid working model is available to suit business and personal needs.

Qualifications

• Analytical thinking required.
• Ability to work in a team.
• Attention to detail and client focus are essential.
• English language proficiency required.
• Knowledge of the Bahamas region is a plus.
• Familiarity with project policy guidelines is beneficial.

Responsibilities

• Providing support and resolving client's inquiries.
• Deliver high standard service based on project KPIs.
• Maintaining absolute confidentiality of project and client data.
• Working in the ticketing system.

Skills

Analytical thinking

Ability to work in a team

Attention to detail

Client focus

English language

Bahamas region knowledge

Policy guidelines

Job description

Description

We are seeking enthusiastic individuals to join our growing team in Ireland. This role offers an exciting opportunity to launch your career in technology without requiring programming experience.

In this role, you will utilize English daily in a dynamic, professional environment while collaborating with a vibrant team.

If you are eager to build valuable skills, connect with fantastic colleagues, and take your first steps into the tech sector, we would love to hear from you!

Requirements

• Mandatory knowledge of English language
• Knowledge Bahamas region
• Analytical thinking
• Ability to work in a team
• Ability to comprehend the project policy guidelines
• Good hands and eye coordination for annotation
• Attention to detail
• Client focus

Nice to have : GIS system experience.

Job responsibilities

• Providing support and resolving client's inquiries
• Deliver high standard service based on project KPIs
• Maintaining absolute confidentiality of project and client data
• Working in the ticketing system

#LI-CM1

What we offer

Why work at GlobalLogic

Our goal is to build an inclusive positive culture where everyone can feel comfortable being themselves, empowering our people to create their own high standards and therefore more value. We work together to promote fairness while recognising, valuing and embracing differences - providing a transparent support structure and generous training budget to help our people develop skills to progress their career. Our region also supports a hybrid model which can flex across a wide spectrum of working options determined by our business, customer and individual needs.

• You’ll benefit from a comprehensive health and wellness plan, private healthcare (clinical and mental wellbeing), and discounted gym memberships.
• We offer a fantastic benefits package including a competitive pension scheme and recognition schemes through bonus/reward initiatives.
• Colleagues are entitled to an annual volunteering day - so you can take time to support a cause close to your heart.
• We also love to stay social at our trips to the zoo, quiz nights, sports events, theatre trips and much more.

We are an equal opportunities employer. It is our policy to promote an environment free from discrimination, harassment and victimisation.

About GlobalLogic

GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world's largest and most forward-thinking companies. Since 2000, we've been at the forefront of the digital revolution - helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.