Junior Office Receptionist — Training & Development

Star Project Ballymun; Dublin; On-site; EUR 17,000 - 22,000; Full time

Job summary

Star Project Ballymun, based at Horizon Centre in Ballymun, seeks an Office Receptionist under the CE scheme to provide frontline reception and administrative support. This developmental opportunity requires no prior experience and includes accredited training to help your career in community health and social services.

You will greet visitors, handle calls, manage mail, and support day-to-day operations under CE Supervisors and the Project Manager.

Qualifications

• Competent computer literacy and ability to use common office software.
• Strong communication skills with the public and staff.
• Polite, professional telephone manner with callers.
• Ability to prioritise tasks and manage time effectively.
• Team player who can also work independently.
• Maintain professional boundaries and confidentiality.
• Willing to upskill through training opportunities.
• No prior experience necessary for this CE scheme role.

Responsibilities

• Be the first point of contact between The STAR Project and the public and to direct in a positive and professional manner all personal and telephone callers to staff members and service areas within STAR
• Provide reception and office administration support and to work under the direction of the CE Supervisors, Project Manager and the staff team in relation to supporting the project’s administration needs
• Meet and greet visitors on their arrival in a welcoming manner. Answer general enquires. Announce visitors / clients and refer them to appropriate staff members or take messages
• Deal with incoming calls by taking appropriate action (answering general enquiries, transferring calls to relevant staff members or taking messages and notes, ensure that messages are given to the appropriate staff members)
• General administrative and office duties (eg filing, photocopying, scanning, word processing, database input etc.)
• Distribute incoming mail and post outgoing mail
• Maintain and update attendance and day to day records of participants, maintain participants and visitors sign in sheets
• Carry out light household duties when required and observe / maintain necessary supplies (stationery, kitchen & bathroom)
• Work in conjunction with the CE Supervisors, Project Manager and the staff team as an effective and supportive team member
• Attend any relevant and approved training to comply with CE scheme requirements to support one’s personal and professional development and progression. Training will be identified through the Individual Learner Plan. (There are a range of recognised QQI Awards or industry equivalent qualifications available to CE participants)
• Attend staff team meetings and supervisions as required
• From time to time to undertake any other duties and tasks assigned by the CE Supervisors and the Project Manager as required

Skills

Computer literacy

Communication skills

Telephone manners

Task prioritisation

Teamwork

Professional boundaries

Willingness to upskill

No experience required

Job description

Star Project Ballymun, based at Horizon Centre in Ballymun, seeks an Office Receptionist under the CE scheme to provide frontline reception and administrative support. This developmental opportunity requires no prior experience and includes accredited training to help your career in community health and social services.

You will greet visitors, handle calls, manage mail, and support day-to-day operations under CE Supervisors and the Project Manager.