IT Business Management

SMBC Group; Tralee; Hybrid; EUR 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

SMBC Group is seeking an Associate to support the Technology group and Chief Information Officer in business management, headcount governance, T&E analysis, and IT procurement. The role covers KPI reporting, dashboards, and collaboration across HR, Finance, and Procurement to ensure governance and efficient spend.

The role requires 7–10 years in financial services or consulting, strong Excel/PowerPoint skills, and familiarity with BI tools.

Qualifications

• 7–10 years of business management experience within a financial services or consulting firm.
• Advanced proficiency in Excel and PowerPoint required; familiarity with Power BI, Tableau, and Visio preferred.
• Knowledge of ServiceNow, Coupa, and Concur is a plus.
• Experience in workforce planning, vendor management, and IT financial analysis.
• Working knowledge of technology products, services, and associated cost drivers.
• Excellent verbal and written communication skills, with the ability to clearly articulate concepts and ideas to diverse audiences.
• A proactive, self-directed approach and the ability to work independently.
• Ability to meet tight deadlines and adapt to changing priorities at short notice.

Responsibilities

• Headcount management from requests to recruiting status across technology pillars.
• Collaborate with HR, Recruiting, and hiring managers to follow governance and processes.
• Analyse travel and expense spending and prepare budget reports.
• Oversee procurement governance for software licensing, hardware, and services.
• Manage end-to-end procurement process including contracts, PO, and invoicing.
• Coordinate headcount and procurement workflows with stakeholders.

Skills

Excel

PowerPoint

Power BI

Tableau

Visio

ServiceNow

Coupa

Concur

Workforce planning

Vendor management

IT financial analysis

Technology cost drivers

Communication skills

Tools

Power BI

Tableau

Visio

Job description

Select how often (in days) to receive an alert:

SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG’s shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.

In the Americas, SMBC Group has a presence in the US, Canada, Ireland, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization’s extensive global network. The Group’s operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.

This is a hybrid role, requiring the successful candidate to attend our Tralee office.

Role Description

The associate will be primarily responsible for the Business Management function supporting the Technology group and the Chief Information Officer. The role will manage deliverables related to headcount management, travel and expense (T&E) analysis, and IT procurement, along with associated business management key performance indicators (KPIs) and reporting.

Role Objectives

Headcount Management

• Support the end-to-end process for position requests, management reviews, approvals, and recruiting status updates across all technology pillars. Scope includes all headcount classifications: employees, staff augmentation resources, and external consultants engaged under statements of work (SOWs).
• Partner closely with HR, Recruiting, and hiring managers to ensure adherence to established governance requirements and processes.
• Maintain and streamline existing processes, tools, and supporting documentation.

T&E Analysis

• Analyze Technology travel and expense spending, identify trends and exceptions, and prepare reporting to support budget oversight and adherence to applicable policies.

Procurement Governance

• Collaborate with Procurement to analyze and oversee third-party vendor relationships and related technology expenditures.
• Support the procurement of technology-related goods and services, including software licensing and support, hardware equipment, and professional services engagements.
• Manage and monitor the end-to-end procurement process, ensuring all relevant stakeholders are engaged throughout the lifecycle, including contract lifecycle management, third-party risk management, purchase orders for goods and services, and invoicing.
• Work closely with stakeholders to gather and understand technology requirements, ensuring alignment with project objectives and applicable spending thresholds.

Financial Analysis, Reporting, and Governance

• Create and maintain dashboards and/or scorecards to monitor Technology team performance against KPIs.
• Partner with Finance to reconcile headcount and procurement spending against approved budgets and forecasts, analyze variances, and highlight issues requiring management attention.
• Coordinate headcount and procurement workflows, monitor adherence to established approval requirements, and elevate delays or exceptions to the appropriate decision-makers.

Qualifications and Skills

• 7–10 years of business management experience within a financial services or consulting firm.
• Advanced proficiency in Excel and PowerPoint required; familiarity with Power BI, Tableau, and Visio preferred. Knowledge of ServiceNow, Coupa, and Concur is a plus.
• Experience in workforce planning, vendor management, and IT financial analysis.
• Working knowledge of technology products, services, and associated cost drivers.
• Excellent verbal and written communication skills, with the ability to clearly articulate concepts and ideas to diverse audiences.
• A proactive, self-directed approach and the ability to work independently.
• Ability to meet tight deadlines and adapt to changing priorities at short notice.

SMBC’s employees participate in a hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process.

SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at [e-mail].