Technology Business Management Associate

SMBC; Tralee; Híbrido; EUR 52.000 - 76.000; Jornada completa

Descripción de la vacante

SMBC is seeking a Technology Business Management Associate in Tralee, Ireland, a hybrid role requiring attendance at the Tralee office at least three days per week. You will support the Technology group and CIO function with workforce planning, procurement governance, and financial reporting.

The candidate will work with Technology, Finance, HR, Recruitment and Procurement to ensure effective planning, reporting and governance, reporting to the Executive Director, AD Technology Business

Formación

• 5 years of relevant experience in business management, technology operations, or IT financial analysis.
• Advanced proficiency in Excel and PowerPoint.
• Experience with Power BI, Tableau or Visio.
• Knowledge of ServiceNow, Coupa or Concur.
• Strong analytical skills and ability to interpret data and report findings.
• Excellent written and verbal communication with stakeholders across Technology, Finance, HR, Recruitment and Procurement.

Responsabilidades

• Headcount management for position requests, reviews, approvals, and recruitment status updates across Technology.
• Workforce tracking across employees, contractors, and SOW resources.
• Collaborate with HR, Recruitment and hiring managers to ensure governance requirements are met.
• Create and maintain dashboards and scorecards to monitor Technology performance (KPIs).
• Coordinate procurement activities, vendor oversight, and technology expenditure.
• Produce clear management reporting to support Technology planning and decision-making.
• Reconcile headcount and procurement against budgets and forecasts with Finance.

Conocimientos

Business management

Technology operations

Workforce planning

Vendor management

Procurement

IT financial analysis

Herramientas

Excel

PowerPoint

Power BI

Tableau

Visio

ServiceNow

Coupa

Concur

Descripción del empleo

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Technology Business Management Associate

Job Level: Associate

Location: Tralee, IE

Employment Type: Full Time

SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG's shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges. In the Americas, SMBC Group has a presence in the US, Canada, Ireland, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization’s extensive global network. The Group's operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.

This is a hybrid role, requiring the successful candidate to attend our Tralee office at least three (3) days in a work week.

Role Description

SMBC is seeking a Technology Business Management Associate to support the Technology group and Chief Information Officer function. The role will provide business management support across workforce planning, technology procurement, travel and expense analysis, financial reporting and governance.

This position will work closely with stakeholders across Technology, Finance, HR, Recruitment and Procurement to support effective planning, reporting and operational governance.

This role will report to the Executive Director, AD Technology Business Management.

Role Objectives

Headcount Management

• Support the end-to-end process for position requests, management reviews, approvals and recruitment status updates across Technology.
• Support workforce tracking across employees, staff augmentation resources and external consultants engaged under Statements of Work (SOWs).
• Partner closely with HR, Recruitment and hiring managers to ensure adherence to established governance requirements and processes.
• Maintain and improve existing processes, tools and supporting documentation.
• Support accurate workforce reporting and provide visibility of headcount activity and trends.

Travel & Expense Analysis

• Analyse Technology travel and expense (T&E) spending, identifying trends, variances and exceptions.
• Prepare reporting to support budget oversight and adherence to applicable policies.

Procurement Governance

• Collaborate with Procurement to support oversight of third-party vendor relationships and related Technology expenditure.
• Support the procurement of technology‑related goods and services including software licensing and support, hardware equipment and professional services.
• Coordinate and monitor procurement activities, working with relevant stakeholders across contract lifecycle management, third‑party risk management, purchase orders and invoicing.
• Work closely with stakeholders to understand technology requirements and ensure alignment with project objectives, approval requirements and applicable spending thresholds.
• Monitor procurement activity and highlight delays, exceptions or issues requiring further attention.
• Create and maintain dashboards and scorecards to monitor Technology performance against key performance indicators (KPIs).
• Partner with Finance to reconcile headcount and procurement expenditure against approved budgets and forecasts.
• Analyse variances and highlight issues requiring management attention.
• Coordinate headcount and procurement workflows and monitor adherence to established approval and governance requirements.
• Produce clear management reporting to support Technology planning and decision‑making.

Qualifications and Skills

• 5 years of relevant experience, with exposure to one or more of the following areas: business management, technology operations, workforce planning, vendor management, procurement or IT financial analysis. Experience within financial services, technology or consulting would be advantageous.
• Advanced proficiency in Excel and PowerPoint.
• Experience with Power BI, Tableau or Visio is advantageous.
• Knowledge of ServiceNow, Coupa or Concur would be beneficial.
• Good understanding of technology products, services and associated cost drivers.
• Strong analytical skills with the ability to interpret data, identify trends and produce clear management reporting.
• Excellent written and verbal communication skills with the ability to work effectively with stakeholders across Technology, Finance, HR, Recruitment and Procurement.
• Proactive and organised with the ability to work independently, manage competing priorities and deliver to deadlines.
• Strong attention to detail with a focus on accuracy and effective process management.

SMBC's employees participate in a hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process.

SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at [e-mail].