IT Asset Management Lead

PGIM; Ballyboe Glencar; Hybrid; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Health Insurance

23 days annual leave

Pension scheme

Annual bonus

Life Assurance

Education Assistance

Job summary

PGIM Ireland is seeking an IT Asset Management Lead to own and optimize the enterprise ITAM program across hardware, software, cloud, and SaaS assets in Letterkenny (Hybrid 2-3 days on site). You will drive end-to-end lifecycle processes, maintain CMDB accuracy, manage EOL/EOS risks, and guide cross‑functional teams including Technology, Finance, Procurement, Risk and Security.

The role demands strong cross‑functional influence, hands‑on expertise with ITAM tools such as ServiceNow HAM/SAM, and

Qualifications

• 5-7 years proven experience in IT Asset Management or related technology operations.
• Hands-on experience with enterprise ITAM tools like ServiceNow HAM/SAM.
• Understanding of asset lifecycle, licensing, and compliance requirements.
• Ability to work independently, manage multiple priorities, and influence across teams without direct authority.

Responsibilities

• Execute end-to-end IT asset lifecycle processes from acquisition through retirement.
• Serve as ITAM SME, providing guidance to Technology, Finance, Procurement, Risk, and Security teams.
• Maintain accurate asset records aligned to CMDB and lifecycle standards.
• Proactively manage End-of-Life (EOL) and End-of-Support (EOS) risks and drive remediation activities.
• Perform software license reconciliation, compliance assessments, and optimization activities.
• Support software publisher audits, renewals, and true-up efforts with defensible data.
• Ensure accurate tracking and governance of hardware assets, including secure disposal.
• Monitor and remediate asset data quality issues, including gaps, duplicates, and misclassifications.
• Support financial processes such as capitalization, depreciation, and chargeback/showback through reliable asset data.
• Execute ITAM controls aligned to regulatory and risk frameworks (SOX, NYDFS, NIST).
• Provide audit evidence and support internal and external audit inquiries.
• Act as a hands-on functional owner and power user of ITAM tools (e.g., ServiceNow HAM/SAM).
• Produce operational and executive-level reporting on asset posture, compliance, and risk.
• Identify and implement continuous improvement opportunities across ITAM processes and tooling.

Skills

IT Asset Management

Software Asset Management

Asset lifecycle management

ServiceNow HAM/SAM

Cross-functional collaboration

Auditing & compliance

Tools

ServiceNow HAM/SAM

Job description

Location: Letterkenny (Hybrid 2-3 days p/week onsite)

What you can Expect

The IT Asset Management (ITAM) Lead is a senior individual contributor responsible for executing and optimizing the enterprise IT Asset Management program across hardware, software, cloud, and SaaS assets. This role ensures accurate asset inventories, lifecycle discipline, cost optimization, and compliance with regulatory and risk requirements through hands‑on execution and strong cross‑functional collaboration.

What you will Do

• Execute and maintain end‑to‑end IT asset lifecycle processes from acquisition through retirement

• Serve as the ITAM subject matter expert, providing guidance to Technology, Finance, Procurement, Risk, and Security teams

• Maintain accurate and complete asset records aligned to CMDB and lifecycle standards

• Proactively manage End‑of‑Life (EOL) and End‑of‑Support (EOS) risks and drive remediation activities

• Perform software license reconciliation, compliance assessments, and optimization activities

• Support software publisher audits, renewals, and true‑up efforts with defensible data

• Ensure accurate tracking and governance of hardware assets, including secure disposal

• Monitor and remediate asset data quality issues, including gaps, duplicates, and misclassifications

• Support financial processes such as capitalization, depreciation, and chargeback/showback through reliable asset data

• Execute ITAM controls aligned to regulatory and risk frameworks (e.g., SOX, NYDFS, NIST)

• Provide audit evidence and support internal and external audit inquiries

• Act as a hands‑on functional owner and power user of ITAM tools (e.g., ServiceNow HAM/SAM)

• Produce operational and executive‑level reporting on asset posture, compliance, and risk

• Identify and implement continuous improvement opportunities across ITAM processes and tooling

What you will Bring

• 5-7 years Proven experience in IT Asset Management, Software Asset Management, or related technology operations

• Strong hands‑on experience with enterprise ITAM tools (e.g., ServiceNow HAM/SAM)

• Solid understanding of asset lifecycle management, licensing, and compliance requirements

• Ability to work independently, manage multiple priorities, and influence across teams without direct authority

Skills & Competencies

• IT Asset Management & end‑to‑end lifecycle expertise

• Strong analytical and problem‑solving skills

• Cross‑functional collaboration and stakeholder influence

• Continuous improvement mindset

• ITAM tools proficiency (e.g., ServiceNow HAM/SAM)

• Risk, regulatory, and audit alignment (SOX, NYDFS, NIST)

What We Offer You

• Health Insurance: PGIM Ireland partner with Laya and BUPA to provide health insurance schemes that cover eligible employees day to day medical and hospital expenses.

• Annual Leave of 23 days at full pay.

• Pension Scheme: Members of the scheme can contribute up to 8% of salary per annum and PGIM Ireland matches contributions up to 8% of salary. Members can also make voluntary contributions to the scheme.

• Annual Bonus Programme & Shop LK Vouchers / CleverCards (subject to eligibility): Along with an annual bonus employees are rewarded with Shop LK Vouchers/ CleverCards which are paid tax free.

• Life Assurance: fully paid by PGIM Ireland, employees are covered from their start date and beneficiaries are provided with a lump sum of four times an employee’s salary.

• Education Assistance: PGIM Ireland have an Education Assistance Programme that reimburses eligible employees for furthering their education.

PGIM Ireland is proud to be an equal opportunity employer and is committed to equal employment opportunity regardless of applicants’ gender, civil status, family status, sexual orientation, religion, age, disability, race or membership of the traveler community. PGIM Ireland’s aim is to hire the best people for the open roles and all appointments will be made on merit. Any offer of employment made by PGIM Ireland will be contingent on receiving satisfactory references. Applicants should be aware that background checks will be carried out on all candidates offered a position within PGIM Ireland.