IT Applications Analyst

Cagents; Limerick; On-site; EUR 60,000 - 80,000; Full time

Job summary

Cagents is seeking a Senior IT Applications Analyst in Limerick, Ireland, to play a key role in deploying and managing critical IT applications. The role involves collaboration with cross-functional teams to gather requirements, configure systems, and ensure secure and efficient operations.

The ideal candidate has a Bachelor’s degree in IT or Computer Science and at least 5 years of experience. Strong analytical and project management skills are essential.

Qualifications

• At least 5 years of hands-on experience supporting or implementing enterprise IT applications.
• Strong understanding of SDLC methodologies and IT change management.
• Excellent analytical, organizational, and communication skills.

Responsibilities

• Gather requirements, assess opportunities, and implement approved changes.
• Create and maintain technical documentation and design specifications.
• Provide advanced troubleshooting and technical support for end users.

Skills

Project management skills

Analytical skills

Communication skills

Collaboration skills

Education

Bachelor’s degree in Information Technology or Computer Science

Job description

Job Summary

The Senior IT Applications Analyst plays a key role in the deployment and lifecycle management of business-critical IT applications. This individual will partner with cross‑functional teams to gather requirements, configure systems, manage upgrades, and provide expert-level support, ensuring that applications operate securely, efficiently, and in line with client needs.

Key Responsibilities

• Collaborate with business users and internal stakeholders to collect requirements, assess improvement opportunities, and implement approved system changes.
• Serve as the primary technical contact and subject matter expert for assigned applications and related projects.
• Create and maintain technical documentation, including detailed design specifications, configuration plans, testing protocols, and system summaries.
• Develop and adjust reports and dashboards to support operational and compliance requirements.
• Oversee the change‑control process for IT applications, ensuring that modifications meet established quality and regulatory standards.
• Coordinate closely with validation and quality teams to support system testing and ensure adherence to the software development life cycle (SDLC).
• Mentor junior team members, provide application training, and share best practices across the IT department.
• Manage application security, including user access controls, periodic audits, and data integrity reviews.
• Provide advanced troubleshooting and technical support for end users, resolving issues at the application or server level.
• Prioritize daily activities for IT team members to ensure efficient resolution of application‑related issues.
• Maintain accurate training records and ensure compliance with internal procedures.
• Contribute to continuous improvement initiatives and take on additional tasks as required.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related discipline, or equivalent experience.
• At least 5 years of hands‑on experience supporting or implementing enterprise IT applications.
• Demonstrated project management skills; professional certifications are a plus.
• Strong understanding of SDLC methodologies, IT change management, and system validation practices.
• Excellent analytical, organizational, and communication skills, with the ability to work independently and within a team environment.

Other Requirements

• Must be able to commit to a minimum 40‑hour work week, with flexibility to meet project needs.
• Willingness and ability to travel to client sites as required.
• Must be eligible to work in the EU without the need for visa sponsorship, now or in the future.