International Operations Representative II

Fidelity Investments Inc.; Dublin; On-site; EUR 38,000 - 46,000; Full time

Job summary

Fidelity Investments Inc. in Ireland seeks a driven Operations professional to support the International Settlements team. The role focuses on clearance and settlement of securities, providing execution, clearance, and risk management services to a diverse client base.

The candidate will join a fast-paced environment requiring careful attention to detail, time sensitivity, and the ability to think outside the box. Strong communication and teamwork are essential for success in this dynamic role.

Qualifications

• Bachelor's degree in business or related discipline is required.
• 0+ years of experience; up to 2 years in financial services/shared services preferred.
• Proficient in Microsoft Office (Excel, Outlook) is preferred.
• Excellent interpersonal skills with team members and clients.
• Ability to work in a fast-paced processing & customer service environment.
• Demonstrate a logical approach to problem solving and independent decisions.
• Exceptional customer service skills.
• Self-motivated, capable of working solo or in a team to meet deadlines.
• Ability to maintain quality and accuracy while meeting deadlines.
• Willingness to learn new processes and contribute to improvements.

Responsibilities

• Process and settle securities trades using SWIFT, SHADOSUITE, Euroclear, and Citibank.
• Review and monitor clearance of current and aged International Broker-to-Broker and DVP/RVP trades.
• Identify and resolve firm exposure related to International uncleared trades.
• Process International TOA settlements and related tasks.
• Be analytical and solve problems effectively.
• Show willingness to learn about the business and new technologies.
• Be flexible with working hours and shifts.

Skills

Excellent interpersonal skills

Attention to detail

Ability to work in a fast-paced

Education

Bachelor's degree or higher in business or related discipline

Tools

Microsoft Office

Excel

Outlook

Job description

Job Description

The successful candidate will work within an exciting, fast-paced and growing Operations & Corporate Shared Services environment. The International Settlements team is responsible for the clearance and settlement of securities. We provide securities execution, clearance, and risk management services to retail, institutional and correspondent clients. The role requires critical thinking, strong attention to detail, ability to work in a time sensitive environment, and the ability to "think outside of the box."

Working Hours

7:00am – 3.30pm

Expertise and Skills You Bring

• Bachelor's degree or higher in business or related discipline.
• 0+ years of experience, (Up to 2 years within financial services and/or a shared service model preferably).
• Proficient in Microsoft Office, Excel, and Outlook (not required but preferable)
• Excellent interpersonal skills with team members and clients, confident in communication.
• Ability to work in a fast-paced processing & customer service environment.
• Demonstrate a logical approach to problem solving, an ability to make independent decisions based on understanding of associated processes & risks.
• Exceptional customer service skills
• Strong, self-motivated individual able to work individually and as part of a team towards deadlines in a dynamic environment with competing demands.
• Ability to work towards achieving individual/team quality and accuracy standards while meeting deadlines.
• Ability to learn new processes in a timely manner and contribute to improving existing processes.

Value You Deliver

• Use SWIFT, SHADOSUITE, Euroclear, and Citibank for Securities to process and settle trades in Global markets.
• Review and monitor the clearance of all current and aged International Broker to Broker and DVP/RVP trades.
• Identify and resolve Firm exposure relating to International Uncleared trades.
• Process International TOA settlements.
• Be analytical and possess good problem-solving skills.
• Be motivated and show desire to learn about the business and innovative technologies.
• Be reasonably flexible regarding working hours/shift.

How Your Work Impacts the Organization

The International Settlements Team is a part of Operations and Services Group (OSG), a division of Fidelity Wealth. The Ireland International Settlements team supports over 40 markets and 20 currencies globally, performing various functions and addressing any issues related to the clearance and the settlement of securities such as Settlement Processing, Client Service and TOA processing.

Category

Brokerage Operations