Infrastructure & Operations Intern — Networking & ITSM

Fidelity; Galway; On-site; EUR 17,000 - 21,000; Full time

Job summary

Fidelity Investments is offering an Enterprise Infrastructure & Operations Internship in Galway, January 25 to August 20, 2027. The role provides hands-on experience with monitoring tools, ITSM, and operations support under close supervision.

You will collaborate with cross-functional teams and gain exposure to cloud-based systems and resilience planning. Ideal candidates are studying Computer Networking or Engineering, with a passion for technology, problem solving, and teamwork.

Qualifications

• Pursuing a degree in Computer Networking or Engineering or equivalent.
• Interest in networking and IT service management.
• Strong communication and teamwork abilities.

Responsibilities

• Support Major Incident Management, Operations & Data Analytics teams.
• Assist in monitoring tool usage and ITSM tracking to automate tasks.
• Contribute to service management and operations support.

Skills

Networking basics

Teamwork

Problem solving

Communication skills

Learning attitude

Education

Pursuing Degree in Computer Networking/Engineering

Tools

Windows OS

Cisco networking

Job description

Fidelity Investments is offering an Enterprise Infrastructure & Operations Internship in Galway, January 25 to August 20, 2027. The role provides hands-on experience with monitoring tools, ITSM, and operations support under close supervision.

You will collaborate with cross-functional teams and gain exposure to cloud-based systems and resilience planning. Ideal candidates are studying Computer Networking or Engineering, with a passion for technology, problem solving, and teamwork.