Enterprise Infrastructure & Operations Internship

Fidelity; Galway; On-site; EUR 17,000 - 21,000; Full time

Job summary

Fidelity Investments is offering an Enterprise Infrastructure & Operations Internship in Galway, January 25 to August 20, 2027. The role provides hands-on experience with monitoring tools, ITSM, and operations support under close supervision.

You will collaborate with cross-functional teams and gain exposure to cloud-based systems and resilience planning. Ideal candidates are studying Computer Networking or Engineering, with a passion for technology, problem solving, and teamwork.

Qualifications

• Pursuing a degree in Computer Networking or Engineering or equivalent.
• Interest in networking and IT service management.
• Strong communication and teamwork abilities.

Responsibilities

• Support Major Incident Management, Operations & Data Analytics teams.
• Assist in monitoring tool usage and ITSM tracking to automate tasks.
• Contribute to service management and operations support.

Skills

Networking basics

Teamwork

Problem solving

Communication skills

Learning attitude

Education

Pursuing Degree in Computer Networking/Engineering

Tools

Windows OS

Cisco networking

Job description

Job Description:

Fidelity Investments Enterprise Infrastructure & Operations Internship

Location: Galway

Placement Dates: January 25 th until August 20 th 2027

An internship at Fidelity Investments offers you hands‑on work experience, along with structured learning to develop your professional skills and help you prepare for your future. This is more than just a job; it's a connection to colleagues across the company and the chance to enjoy social opportunities like our sports and social club, fun events, and our grassroots communities of practice (CoPs).

Our Enterprise Infrastructure & Operations team plays a critical role in the company's success. During your internship you will get the opportunity to develop your skills, collaborate across Fidelity teams, and continue to learn in a fun, iterative, and rapidly changing environment. Working closely with the Major Incident Management, Operations & Data Analytics teams you will help build and automate using monitoring tools and ITSM tracking tool. You will engage in operations support to implement solutions for Service Management.

The Expertise We're Looking For

• You can work well with others in a team environment, displaying time management skills.


• When it comes to solving problems, you use clear and sound reasoning.


• You have a keen interest in networking and supporting complex technical systems end to end.


• You are passionate about learning new things and developing with the latest technologies and frameworks.


• You are logical thinker, have superb communication and organizational skills, and have the ability to handle multiple tasks at a given time.

The Skills You Bring

• Technical Aptitude: Demonstrates ability to quickly learn new technologies and tools and demonstrate this knowledge in day-to-day work. Attention to detail and follow-through on all tasks. Basic knowledge of Windows OS, Cisco and or networking is an advantage. A passion for problem solving and troubleshooting.


• Initiative & Proactivity: Good ability to information-gather & learn. Takes action to complete tasks and projects and to overcome obstacles. Comfortable with a fluid work environment and being able to manage several projects simultaneously.


• Personal Effectiveness: Has good interpersonal awareness and understands how to respond to people. Keeps team informed and up to date.

The Value You DeliverWorking

Working under close supervision with direction, performing tasks in your designated function, you will:

• Work with & support teammate to deliver solutions that meet or exceed customer and internal support expectations.


• Help support resilient, cloud-based systems that are aligned with our long-term strategy.


• Provide outstanding support, including on-call support when necessary.

Who Should ApplyStudents with a background or interest in networking, network monitoring and troubleshooting and have a real passion for technology. Those studying for a Degree in Computer Networking and Engineering or equivalent with grades of 2.1 or higher is desirable.

Company OverviewAt Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity established an Ireland presence in 1996 and we currently employ 2,000+ staff across IT and shared services, with offices in Dublin (City West) and Galway (Parkmore East). For information about working at Fidelity, visit FidelityInvestments.ie Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact [e-mail]

Category: Administration