In-Store Sports Advisor & Customer Experience

Intersport Elverys; Nenagh; On-site; EUR 21,000 - 28,000; Full time

Benefits offered by this job

Generous in-store discount

Brand Training Events with Nike, etc.

Learning & Development opportunities

Service Awards

Employee Assistance Programme

Sick Pay/Maternity/Paternity Top Up

Employee Referral Programme

Gifts for new baby/partners

Job summary

Intersport Elverys is seeking a friendly and energetic Sports Advisor to welcome customers and deliver a top-quality shopping experience in-store. You will become a product knowledge expert, assist with promotions, profile customers, and drive sales while maintaining a neat and welcoming store environment.

Your role includes stock replenishment, stock handling, assisting deliveries, and adhering to security and sustainability policies.

Qualifications

• A warm, friendly and engaging personality is essential.
• Experience in a customer service role with face-to-face customer contact is highly desirable.
• Experience in a retail environment with a quality brand is desirable but not essential.
• Great communication skills – outgoing, energetic, and focused on delivering a great customer experience.
• Initiative to undertake additional tasks as required.

Responsibilities

• Ensure every customer to our stores gets a personal and positive service experience.
• Have a full knowledge of our product catalogue and current promotions.
• Engage with and profile our customers to offer the best products for their needs and optimise sales.
• Play an active and participative role in helping to ensure our sustainability goals are achieved, with all policies and initiatives implemented.
• Use all the tools we have in the store including Assisted Selling, Safesize, e-receipts, radio systems etc.
• Ensure that the store and support areas are clean, tidy and easy to navigate.
• Replenish stock and maintain shelves, rails, fixtures and displays to a high standard with our fantastic products and specialist brands.
• Assist with deliveries and stock handling.
• Be security conscious within the store and stock rooms – monitor potential shoplifters and follow security guidelines to deter theft and protect stock.
• Take responsibility for personal development and actively seek opportunities for improvement.
• Operate till and handle financial transactions. Deliver a great last impression to our customers.
• Carry out other duties as and when required.

Skills

Customer service

Face-to-face interaction

Retail experience

Communication skills

Team player

Initiative

Job description

Intersport Elverys is seeking a friendly and energetic Sports Advisor to welcome customers and deliver a top-quality shopping experience in-store. You will become a product knowledge expert, assist with promotions, profile customers, and drive sales while maintaining a neat and welcoming store environment.

Your role includes stock replenishment, stock handling, assisting deliveries, and adhering to security and sustainability policies.