In-Store Customer Experience Specialist

Centra; Munster; On-site; EUR 26,000 - 32,000; Full time

Job summary

Centra in Ovens, Ireland is hiring a Sales Assistant to ensure customer satisfaction and deliver an exceptional shopping experience with pride, knowledge and care. You will engage with shoppers, answer queries and maintain a high standard of store presentation.

The role requires strong communication, attention to detail, and the ability to work as part of a fast-paced team. Experience in customer service is an advantage.

Qualifications

• Excellent communication skills.
• Ability to engage with and prioritise customer needs.
• Strong attention to detail, organised and flexible.
• Ability to use own initiative and work as part of a team in a fast-paced environment.
• Customer driven.
• Previous customer service experience is an advantage.

Responsibilities

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based.
• Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience.
• Deal with all customer queries efficiently, professionally and consistent with store policy.
• Merchandise shelves, ensuring that all areas of the store are presented to the highest standard.
• Engage with new initiatives and embrace new ways of working.

Skills

Excellent communication

Customer service

Attention to detail

Initiative

Teamwork

Customer-driven

Job description

Centra in Ovens, Ireland is hiring a Sales Assistant to ensure customer satisfaction and deliver an exceptional shopping experience with pride, knowledge and care. You will engage with shoppers, answer queries and maintain a high standard of store presentation.

The role requires strong communication, attention to detail, and the ability to work as part of a fast-paced team. Experience in customer service is an advantage.