IAM Security Analyst: Access & Directory Expert

SMBC Group; Tralee; Hybrid; EUR 60,000 - 80,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

SMBC Group in Tralee seeks a detail-oriented Security Analyst to join the Identity & Access Management team. You will protect information by enforcing security controls while maintaining high availability and performance across assets.

The role focuses on managing Active Directory, Entra ID, and ServiceNow tickets, supporting Joiner/Mover/Leaver processes, and collaborating with IAM Engineering to ensure secure access management globally.

Qualifications

• 2+ years' experience in Security Analyst, IAM Analyst, IT Operations, or related role.
• Hands-on experience with Active Directory (On-Premises) and Microsoft Entra ID.
• Experience using ServiceNow or a similar IT Service Management platform.
• Strong analytical and problem-solving skills with the ability to investigate and resolve issues independently.

Responsibilities

• Manage and maintain user and group configurations within Active Directory (On-Premises) and Microsoft Entra ID.
• Analyse, triage, and resolve access-related incidents, service requests, and unstructured ServiceNow tickets.
• Support Joiner, Mover, and Leaver processes, ensuring access is provisioned, modified, and removed accurately and in a timely manner.
• Troubleshoot authentication, account, and access-related issues across multiple platforms and applications, ensuring issues are thoroughly investigated, managed, and driven through to completion.
• Support the administration of access packages and entitlement management solutions.
• Collaborate with IAM Engineering and other technology teams to support operational activities and automation initiatives.
• Maintain accurate process documentation and knowledge articles.
• Identify opportunities to improve processes, reduce manual effort, and enhance service delivery.
• Contribute to a high-performing team environment and support continuous improvement initiatives.

Skills

Analytical thinking

Problem solving

Attention to detail

Strong communication

Multitasking

Team collaboration

Tools

Active Directory (On-Premises)

Microsoft Entra ID

ServiceNow

Job description

SMBC Group in Tralee seeks a detail-oriented Security Analyst to join the Identity & Access Management team. You will protect information by enforcing security controls while maintaining high availability and performance across assets.

The role focuses on managing Active Directory, Entra ID, and ServiceNow tickets, supporting Joiner/Mover/Leaver processes, and collaborating with IAM Engineering to ensure secure access management globally.