Hybrid Global Network Operations Lead – Cross-Border Payments

Citigroup Inc.; Dublin; Hybrid; EUR 2,025,000 - 2,475,000; Full time

Benefits offered by this job

Hybrid working model

Job summary

Citigroup Inc. in Dublin seeks a Network Operations leader for WorldLink’s cross-border payments capability. You will work with global teams to drive results and optimize processes, ensuring seamless client experience across currencies.

The role emphasizes coaching, relationship-building with stakeholders, and strong analytical and communication skills, with a hybrid work model and competitive salary.

Qualifications

• Experience leading teams and coaching staff.
• Strong analytical and communication abilities.
• Experience in payments or financial services is a plus.

Responsibilities

• Lead and manage the Network Operations team across borders.
• Coordinate with Product, Service and Operations to resolve queries.
• Escalate issues to senior management with clear timelines.
• Build strong stakeholder relationships and drive process improvements.
• Identify and mitigate risk while ensuring compliant operations.

Skills

Leadership

Communication

Analytical skills

MS Office

Education

Bachelor's degree in Business/Finance

Tools

MS Office

Job description

Citigroup Inc. in Dublin seeks a Network Operations leader for WorldLink’s cross-border payments capability. You will work with global teams to drive results and optimize processes, ensuring seamless client experience across currencies.

The role emphasizes coaching, relationship-building with stakeholders, and strong analytical and communication skills, with a hybrid work model and competitive salary.