Hybrid Admin & Customer Support Specialist (9-Month)

Canada Life; Dublin; Hybride; EUR 26 000 - 32 000; Plein temps

Avantages offerts par ce poste

Bonus potential

Learning & Development

Pension plan

Wellbeing program

Résumé du poste

Irish Life is seeking a customer-focused individual for a hybrid, city centre-based role on a 9-month fixed-term contract. You will provide high-quality customer service and business support to our retiring customers, handling queries and delivering essential admin tasks.

The role requires excellent communication, proficiency in Word/Excel/Outlook, and a proactive approach to meet deadlines and SLAs. A supportive team environment and wellbeing initiatives accompany this opportunity.

Qualifications

• Excellent communication skills, verbal and written, across multiple channels.
• Good working knowledge of Word, Excel and Outlook, and ability to learn new systems.
• Strong drive for results with meeting deadlines and SLAs.
• Team player with a passion to deliver best-in-class customer experience.
• Innovative approach to work with a growth mindset.
• Excellent timekeeping and attendance.
• Flexible approach to working week; flexi time with roster variations.

Responsabilités

• Administer business processes and provide customer service to retiring customers.
• Handle and resolve customer queries efficiently and professionally.
• Provide general administrative support to the business.

Connaissances

Communication skills

Verbal & written communication

Timekeeping

Team player

Adaptability

Problem solving

Attention to detail

Learning mindset

Outils

Word

Excel

Outlook

Description du poste

Irish Life is seeking a customer-focused individual for a hybrid, city centre-based role on a 9-month fixed-term contract. You will provide high-quality customer service and business support to our retiring customers, handling queries and delivering essential admin tasks.

The role requires excellent communication, proficiency in Word/Excel/Outlook, and a proactive approach to meet deadlines and SLAs. A supportive team environment and wellbeing initiatives accompany this opportunity.