HVAC Service Technician

CareerWise Recruitment; Ireland; On-site; EUR 42,000 - 55,000; Full time

Benefits offered by this job

Company van provided

Daily subsistence after 5 hours

Job summary

CareerWise Recruitment is seeking an HVAC Service Technician for our North Dublin client. You will diagnose and repair HVAC equipment on customer sites, perform PMs and breakdown work, and build strong customer relationships.

You will use diagnostic software, MS Office, and on-site tools to ensure high service quality and compliance with maintenance contracts. The role requires field-based service experience, strong communication, and flexibility to cover standby shifts including weekends and

Qualifications

• Experience as service/field-based technician.
• Strong interpersonal and communication skills.
• Right to work in Ireland.
• Proficient with Microsoft Office Suite.

Responsibilities

• Diagnose system problems during servicing on customer sites.
• Carry out Planned Preventative Maintenance (PPM), breakdowns, warranty work, commissioning tasks.
• Build and maintain strong relationships with customers and act as a trusted contact.
• Collaborate with service desk, sales and operations to share customer insights.
• Use diagnostic software and manual tools to diagnose and repair units.
• Generate regular reports on completed invoiced work orders.
• Communicate updates to supervisors, regional managers and customers for continuous improvement.
• Maintain strong administration and record-keeping for service activities.

Skills

Customer service

Diagnostics

Communication

Analytical thinking

Interpersonal skills

Problem solving

Education

F-Gas certificate

Tools

MS Office Suite

Job description

Job Description

AHVAC Service Technician is required by CareerWise Recruitment for our North Dublin based client. The Service Technician is responsible for providing exceptional customer service and technical support. This role plays a crucial role to deliver the highest standards of service in the most efficient manner to maintain customer plant and equipment as installed on site covered by our maintenance and service contract. The goal is to maximize service technician productivity and enhance the overall customer experience and improve operational technical processes. Company Van provided - excellent salary and daily subsistent rate after 5 hours!!

THE ROLE:

• Customer and Technical: Ability to diagnose system problems when servicing products and equipment on assigned projects and customer site visits.
• Attend customer sites to carry out work for Planned Preventative Maintenance (PPM), Customer Breakdowns, Warranty work, Hire and Commissioning workloads.
• Build and maintain strong relationships with customers, acting as a trusted point of contact.
• Collaboration with Service desk, Sales, and Operations Team: Establish strong communication channels to share key customer insights.
• Able to use cutting edge software and technology, along with a variety of hand-tools, following blueprints or engineering specifications, to diagnose and repair units.
• Reporting and Analysis: Generate regular reports on completed invoiced work orders.
• Customer Relationship Management: Foster strong relationships with customers through exceptional customer service.
• Communications with supervisors, regions service managers and senior technicians, and customers on updates and to drive continuous improvement.
• Internal Controls and Administration: Proven experience in service or field-based technician role. Strong knowledge of customer service principles. Excellent interpersonal skills, with the ability to motivate technicians to deliver customer experiences Effective communication skills Analytical thinking and problem-solving abilities.
• Proficiency in using, Apps, diagnostic software, and MS Office Suite.

REQUIREMENTS:

• Knowledge of manufacturing industry an advantage
• People and communication skills with a positive mindset
• Able to work with minimal supervision.
• Appropriate skilled based certificates with F-Gas
• Able to cover standby and call outs on a planned scheduled basis to include weekday, weekends and bank holidays
• Proficient in using Microsoft Office Suite.
• Drivers licence as a company vehicle will be allocated
• Right to Work status confirmed for Country of application.

About CareerWise Recruitment

Established in 1999, CareerWise Recruitment specialises in recruitment of management and technical professionals for the life sciences, ICT, engineering, food and agri sectors. We operate out of multiple locations in Ireland and have offices in Cork, Shannon, Galway, Mayo and Dublin.

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Skills: HVAC Service Technician Heating Ventilation Air Conditioning Service Technician TPBN1_IJ