Human Resources Officer - Clerical Officer

Cpl Group; Dublin; Hybrid; EUR 30,000 - 40,000; Full time

Job summary

Coimisiún na Meán is seeking a Clerical Officer to join the Human Resources POD team on a full-time, permanent basis. The role supports employee records, onboarding, PMDS, payroll-related tasks, and staff queries in a hybrid Dublin office.

Essential criteria include clerical experience, strong communication and attention to detail, and proficiency in MS Office. The position is graded at the Clerical Officer scale with a 35-hour work week and 22 days leave.

Qualifications

• Relevant experience in a clerical or administrative role.
• Excellent interpersonal skills, with the ability to work effectively and collaboratively across teams.
• Clear and professional written and verbal communication skills.
• Strong attention to detail and a consistent commitment to accuracy.
• Proficiency in Microsoft Office applications.
• A willingness to learn and develop relevant skills, knowledge and expertise.

Responsibilities

• Support with updating employee records in the HRMS, ensuring data is accurate and confidential.
• Support the induction and onboarding process.
• Support effective running of the PMDS process.
• Respond to queries from staff via the general mailbox.
• Provide support across People Operations processes, including preliminary payroll activities, occupational health administration, reporting and expenditure tracking.
• General administrative support for the People Operations function.

Skills

Interpersonal skills

Written & verbal communication

Attention to detail

Team collaboration

Clerical experience

Tools

Microsoft Office

Job description

Our client, Coimisiún na Meán, is currently seeking a Clerical Officer to join their Human Resources team on a full-time, permanent basis.

About This Role

Role Purpose

The Human Resources (HR) Clerical Officer will play a key role in supporting the People and Organisational Development team by providing high-quality administrative and operational assistance across the People Operations function. The role will support the accurate maintenance of employee records and HR systems, staff induction and onboarding, the Performance Management and Development System (PMDS), and the timely handling of general staff queries. The successful candidate will also assist with payroll-related activities, occupational health administration, reporting, expenditure tracking and other day-to-day HR processes. Working with accuracy, discretion and professionalism, they will contribute to the delivery of an efficient, responsive and confidential HR service across the organisation.

About the Team/Division

The postholder will work within the People & Organisational Development (POD team), ensuring a collaborative and coordinated approach to supporting the team and wider organisation. The role also contributes to the organisation’s strategic objectives by enabling an effective, compliant and forward-thinking People service.

The POD team falls within Coimisiún na Meán's Corporate Services Division along with the areas of Governance, Finance & Procurement, International Affairs and the Commission Secretariat.

Key Responsibilities

• Support with updating employee records in the Human Resources Management System (HRMS), ensuring all data is accurate, up-to-date and handled with strict confidentiality.
• Support the induction and onboarding process.
• Support effective running of the organisation's PMDS process.
• Respond to queries from staff received through the general mailbox.
• Provide support across a range of People Operations processes, including preliminary payroll activities, occupational health administration, reporting and expenditure tracking.
• General administrative support for the People Operations function.

The above is intended as a guide to the general range of duties and is intended to be neither definitive nor restrictive and is subject to review.

About You

Experience, Skills, Knowledge & Qualifications

Essential Criteria

• Relevant experience in a clerical or administrative role.
• Excellent interpersonal skills, with the ability to work effectively and collaboratively across teams.
• Clear and professional written and verbal communication skills.
• Strong attention to detail and a consistent commitment to accuracy.
• Proficiency in Microsoft Office applications.
• A willingness to learn and develop relevant skills, knowledge and expertise.

Desirable Criteria

• Previous experience in HR administration.
• An understanding of public sector structures, procedures and processes.

Key Information

Benefits, Package & Pay

• This position is offered on a Permanent basis.
• Full time, 35 hrs per week
• Annual Leave: 22 days per annum
• The role will be a hybrid role combining home and office working. Our current hybrid policy is 2 days in the office.
• Our office is located at One Shelbourne Buildings, Shelbourne Road, Dublin 4, D04 NP20.
• For a full list of benefits see our website here.
• This position is graded at the Clerical Officer scale.
• Successful candidates will be appointed on the first point of the scale.

Citizenship Requirement

Eligible Candidates must be:

(a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway;or

(b) A citizen of the United Kingdom (UK);or

(c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons;or

(d) A non-EEA citizen who has a stamp 4 permission* or stamp 5 permission.

*Please note that a 50 TEU visa, which is a replacement for Stamp 4EUFAM after Brexit, is acceptable as a Stamp 4 equivalent

To qualify candidates must meet one of the citizenship criteria above at the time of application.

Privacy Notice

Coimisiún na Meán (An Coimisiún, CnaM, we, our) processes the personal data arising as a result of its recruitment campaign. The Data Controller is CnaM, and the Data Processor appointed by CnaM to conduct the recruitment process is CPL. The Data Controller’s contact details are - Data Protection Officer, Coimisiún na Meán 1 Shelbourne Buildings, Shelbourne Road, Dublin 4, D04 NP20, Ireland.

cnaMwill process the personal data collected during the recruitment process for the purpose of thereview, consideration and selection of applications and the contacting of applicants. Third party recipients may include CnaM representatives. CnaM does not transfer personal data outside of the EU or EEA.

CnaM’s legal bases for collecting and processing this data may include:

- Contract - where the processing is necessary for the performance of a contract, or in order to take steps at the request of the data subject prior to entering into a contract

and/or

- Consent - where you have given explicit consent to the processing (e.g. reasonable accommodations)

The personal data processed will be stored securely. This data will be stored for a maximum of 12 months in the event of an unsuccessful application.

Applicants have the right to access their data and to rectify any inaccuracies in their data. To do this, please write to the Data Protection Officer at the address listed above. Applicants have the right, where appropriate, to the erasure of their data and/or a restriction on processing of their data. In addition, data subjects have the right to lodge a complaint with the Data Protection Commission. Our full Data Protection Statement is available here:https://www.cnam.ie/governance/data-protection-privacy/privacy-statement/.

Email: [e-mail] Phone Number: 01 963 7755

Closing Date: 06th October 2026 @ 3pm