HR Manager – HR Operations

KPMG Ireland; Dublin; Hybrid; EUR 70,000 - 100,000; Full time

Benefits offered by this job

Discounted Health Insurance

Additional Annual Leave

Enhanced Family Leave

Emergency Childcare Cover

Social Events

Early Finish Fridays

Relocation Assistance

Learning & Development

Job summary

KPMG Ireland, a leading professional services firm, is seeking an HR Manager to join the People Function in Dublin 2 on a permanent basis. The role sits within HR Operations and focuses on HR reporting, employee relations, and data-driven people insights.

You will drive accuracy of HR data, support diversity/reporting, and partner with Partners and managers. A strong Excel background and experience with SuccessFactors are essential.

Qualifications

• Third level degree in HR or related field.
• 5+ years experience in a large organisation.
• Advanced Excel skills essential; MS Office proficiency.
• Experience with SuccessFactors implementation/migration.
• Experience using AI tools (e.g., Microsoft Copilot) in a business environment.
• Employee relations experience desirable.
• Strong attention to detail and time management.

Responsibilities

• Manage HR reporting and people metrics for the firm.
• Provide practical and risk-based employee-relations guidance to Partners and managers.
• Oversee the probation process and timely reviews.
• Support the Performance Development process and related training.
• Lead HR projects and drive process improvements across the function.

Skills

People skills

Communication

Time management

Team player

Analytical thinking

Education

Bachelor's degree in HR or related field

Tools

Excel

MS Office

SuccessFactors

Microsoft Copilot / AI tools

Job description

When you join KPMG Ireland, you are joining a community of over 4,200 employees who collectively work together, both in person and virtually, to achieve their full potential.

We are known as an organisation who want you to come as you are and do work that truly matters. Joining KPMG Ireland is an opportunity to enhance your career, not only in the work that you enjoy doing, but equally through the global connections that you make, the lifelong learning that you can accomplish and the chance to make your mark.

Are you our next HR Manager?

Location: Dublin, as part of our hybrid working model.

Grade: Manager

Contract type: Perm

We are currently seeking to hire a HR Manager on a permanent basis in our People Function based in our new state-of-the-­art Harcourt Square Premises on Harcourt Street, Dublin 2.

This role forms an integral part of HR and sits within the HR Operations team. The role requires someone with HR systems / HR Reporting experience, including strong excel knowledge, and employee relations experience.

The ideal candidate should have strong People Skills, be proficient in their technical abilities, and their attention to detail should be at the highest level possible. They should also have a genuine interest in working with data with a view to maximising reporting capabilities across the firm.

We ideally need you to have the following on your CV:

• Third level degree, preferably in HR or related area of study
• Minimum 5+ years experience in a large organisation
• Advanced knowledge of Excel is essential, as well as experience working with MS Office applications
• Success Factors implementation/migration experience would be desirable
• Experience using Microsoft Copilot or other AI tools in a business environment
• Employee relations experience is desirable.
• Strong attention to detail and excellent time management skills is essential
• Strong team player and flexible in their approach to work
• Excellent communication skills to include written and verbal communication
• Strong administration and support skills with the ability to work on own initiative
• Excellent organisational and planning skills with the ability to multitask in a busy environment

Below Will Be Some Of Your Core Responsibilities

Reporting/HR Metrics

• Manage all areas of HR reporting and people metrics for the firm.
• Produce regular and ad hoc reports for the business, including headcount, joiners, leavers, turnover and other workforce data.
• Manage the delivery of quarterly executive reports, including analysis of key trends and insights.
• Complete statutory, regulatory and KPMG Global reporting requirements, including Global KPIs, CSO and Northern Ireland equality reporting.
• Support diversity and ESG reporting and analysis.
• Ensure the accuracy and integrity of HR data and identify opportunities to improve and automate reporting processes.

Employee Relations

• Independently manage employee relations cases across a broad spectrum of issues.
• Provide practical and risk-based advice to Partners, Performance Managers and other stakeholders, in line with employment legislation, firm policy and best practice.
• Coach and support managers through formal and informal employee relations processes.
• Prepare and review case documentation, correspondence and recommendations, ensuring records are clear, accurate and appropriately maintained.
• Engage with internal and external legal advisers where appropriate and elevate matters based on their complexity or level of risk.
• Identify employee relations trends and recommend improvements to policies, processes and manager guidance.

Probation Process

• Manage the probation process for new joiners across the firm.
• Oversee the probation system and monitor the timely completion of probation reviews.
• Coach Performance Managers and Partners on probation assessments, feedback conversations and the management of performance concerns.
• Independently manage complex probation cases, including extensions, performance concerns and probationary exits.
• Maintain probation communications, templates and supporting guidance.
• Work with IT and relevant stakeholders to implement system and process improvements.

Performance Management

• Support the delivery of the firm’s Performance Development process.
• Provide guidance to the business on Performance Development requirements, timelines and systems.
• Support Performance Managers in addressing underperformance and managing Performance Improvement Plans.
• Produce Performance Development reports and metrics to support the annual process.
• Liaise with the KPMG Global Performance Development team as required.
• Develop and deliver Performance Development training, both virtually and in person.

General

• Conduct exit interviews and analyse feedback to identify key themes and trends.
• Manage HR input into internal and external audits, regulatory reviews and compliance requirements.
• Develop and maintain processes, templates and guidance materials.
• Present at experienced-hire induction and other HR training sessions.
• Manage ongoing and new HR projects as they arise.
• Support HR technology (currently SAP, moving to Success Factors), AI and automation initiatives, identifying opportunities to improve service delivery, reporting and operational processes.
• Build and maintain excellent relationships across the People Function, internal support teams and the wider business.

KPMG Human Resources

• The People Function comprises of over 60 people and is central to the success of the firm.

Discover How KPMG Can Enrich Your Life Beyond Your Career

Benefits Tailored For You

At KPMG, we understand that life is multifaceted. That’s why we offer a flexible benefits package designed to support your unique lifestyle. Our benefits include:

• Discounted Health Insurance: Prioritise your well-being with our health insurance options.
• Additional Annual Leave: Purchase extra leave to spend more time with friends and family or to travel.
• Enhanced Family Leave: Enjoy more time with your family with our generous leave options.
• Emergency Childcare Cover: For times when your regular childcare plans fall through
• Social Events: Connect and network with colleagues through our engaging social events.
• Early Finish Fridays: Start your weekends early on bank holidays and during the summer.
• Relocation Assistance: Smooth your transition if you’re moving to Ireland.
• Learning & Development: Access our extensive supports, including LinkedIn Learning, to grow your skills.

We also offer a variety of flexible working options to help you balance your professional and personal life.

Career Progression with Continuous Support

From the moment you join KPMG, you’ll receive dedicated support from your performance manager to enhance your skills. Our award-winning Business School provides continuous learning opportunities to deepen your expertise.

We stand out as the only Big Four firm to announce promotions four times a year, offering you frequent opportunities for career advancement.

Commitment to Inclusion & Diversity

Inclusion, diversity, and equity are at the heart of KPMG. We celebrate diverse backgrounds, experiences, and perspectives, and we’re committed to fostering an inclusive and equitable environment at every level. Our goal is to attract and retain the best talent by building a culture where everyone can achieve their potential. Learn more about our commitment here -

Ready to Join Us?

We are happy to provide reasonable accommodations during the recruitment process if needed. Necessary arrangements can be made at interview stage to accommodate the needs of candidates with disabilities.

For any specific queries about the role, please contact Laura White

For a glimpse into life at KPMG, follow #ExperienceKPMG on LinkedIn, Instagram, TikTok, and X.

If you do not wish your details to be stored on our recruitment database, please email [e-mail] stating this and we will ensure that such information is not stored other than for the purposes of this application.