Housekeeping Supervisor

Fattal Leonardo Operation (Ireland) Limited; Portobello; On-site; EUR 28,000 - 36,000; Full time

Benefits offered by this job

Special rates on Leonardo Hotel rooms

Company-wide recognition scheme

Talent referral scheme

Thank You Week

Wellbeing Calendar

Ongoing job-related training

Job summary

NYX Hotels in Ireland is seeking a Housekeeping Supervisor to support the Head Housekeeper in delivering the Leonardo standard and day-to-day operations across the hotel. You will train new team members, inspire the team, collaborate with other departments, and ensure rooms are inspected with meticulous stock control to meet guest expectations.

Join a diverse team committed to hospitality excellence, with ongoing training, wellbeing initiatives and clear progression within the Leonardo Hotels

Qualifications

• Experience leading housekeeping teams and coordinating daily operations.
• Ability to train new team members and onboard staff.
• Strong collaboration with other departments to maintain service standards.
• Attention to details in room inspections and stock control.

Responsibilities

• Maintain the Leonardo standard across the hotel with the Head Housekeeper.
• Inspire and motivate the housekeeping team to exceed guest expectations.
• Create and distribute room lists and align productivity with targets.
• Inspect rooms and manage stock levels to ensure availability.

Skills

Team leadership

Training

Collaboration

Attention to detail

Job description

NYX Hotels is giving laidback luxury: we are THE destination! Our NYX team (we call them City Lovers!) is a diverse bunch of vibrant people, who are on a mission to make NYX the first-choice for guests looking for a high-end stay with a unique, urban feel. NYX Hotels is a part of the Leonardo Hotels portfolio.

The Housekeeping Supervisor will support the strategic initiatives and objectives of the Housekeeping department, as well as supervising day to day operations. All members of the department work together to create memorable moments for guests, in line with both company and hotel-specific service standards, and collaborate closely with other departments within the hotel. You will act as an ambassador for your own hotel and the wider Leonardo Hotels estate, demonstrating the company vision, mission and values. At all times, you will treat others around you with respect, dignity and fairness.

As a Housekeeping Supervisor, you'll be the backbone of the team as you'll be working with the Head Housekeeper to inspire and motivate the team, ensuring that all guests have memorable experiences with us. Take a deep breath because you'll be stepping into a busy role! You'll be creating and distributing room lists to the team, ensuring that the department's productivity is aligned with targets, and inspiring the team to exceed our guests' expectations.

If you’re our ideal Housekeeping Supervisor, you will:

• Work alongside the Head Housekeeper to maintain the Leonardo standard in the hotel
• Train new team members: we want everyone to feel confident in their new role!
• Bring your warm personality with you every day as you'll be collaborating with other departments within the hotel
• Keep an eye on the details: you'll be inspecting rooms and maintaining stock levels

Some of the perks our Housekeeping Supervisor could enjoy include:

• Special rates on Leonardo Hotel rooms across the UK & Europe
• Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops
• Talent referral scheme
• Thank You Week: from ice cream trucks to yoga classes and lots in between!
• Wellbeing Calendar
• Ongoing job-related training programmes with clear paths for progression

We're committed to creating a workplace where every individual - regardless of background, identity, or lived experience - is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.

Why come join us as a Housekeeping Supervisor?

At NYX Hotels, we look after our City Lovers just as well as we look after our guests.

Once you're part of the NYX team, you're part of the Leonardo Hotels community of over 55 hotels across the UK & Ireland.

Our regular Learning Bites, "Come Join Us Guest Care" training and Wellbeing webinars all help your progress with us.

With support on tap, top-notch practical training and clear progression you'll be on track for a brilliant future in Hospitality!

At Leonardo Hotels, our vision is very simple: to be the first choice for everyone who values genuine hospitality!

We are a Disability Confident Employer and a member of the Valuable 500. We partner with social enterprises to change attitudes towards disability, and provide opportunities ensuring everyone is able to fulfil their potential at work.