Housekeeping Manager - Guest Experience Leader

SSG HOTELS PTE. LTD.; Dublin; On-site; EUR 40,000 - 55,000; Full time

Benefits offered by this job

Discounts on food and beverages

Global learning and development opportunities

Yearly staycation at group hotels

Job summary

A renowned boutique hotel group in Dublin is seeking a Housekeeping Manager to oversee daily operations of housekeeping and maintain high service standards. The successful candidate will have a background in hospitality, with strong leadership and customer service skills. Responsibilities include managing staff, ensuring compliance with hotel policies, and handling guest issues. The position offers benefits such as discounts on hotel services and personal development opportunities within a global hotel chain.

Qualifications

• Experience in managing housekeeping operations in a hotel environment.
• Ability to lead and train a team effectively.
• Strong communication and problem-solving skills.

Responsibilities

• Manage daily housekeeping operations and staff.
• Ensure compliance with hotel policies and standards.
• Respond to guest complaints and maintain service quality.

Skills

Housekeeping operations

Customer service

Leadership

Education

Relevant experience in hospitality or housekeeping management

Tools

Cleaning supplies and equipment

Job description

A renowned boutique hotel group in Dublin is seeking a Housekeeping Manager to oversee daily operations of housekeeping and maintain high service standards. The successful candidate will have a background in hospitality, with strong leadership and customer service skills. Responsibilities include managing staff, ensuring compliance with hotel policies, and handling guest issues. The position offers benefits such as discounts on hotel services and personal development opportunities within a global hotel chain.