Hotel Operations Leader: Guest Experience & Growth

Noel Recruitment Incorporated Ltd.; Killarney; On-site; EUR 43,000 - 58,000; Full time

Benefits offered by this job

Career progression opportunities

Professional development and training

Staff discounts

Dynamic working environment

Job summary

Noel Group in Ireland is seeking an Operations Manager to oversee day-to-day hotel operations, ensure guest experiences, and drive efficiency across departments.

You will support departmental leaders, monitor service standards, manage staffing and costs, and uphold health and safety. The role offers a competitive €50,000 salary and opportunities for professional development within a dynamic, service-driven environment.

Qualifications

• Must have experience in Hospitality.
• Must have experience in the same role or be ready to step forward in their career.

Responsibilities

• Oversee the daily operations of the hotel to ensure smooth and efficient service delivery.
• Lead, motivate, and support departmental managers and team members.
• Monitor service standards and guest satisfaction levels across all areas.
• Ensure compliance with health & safety, company policies, and operational procedures.
• Assist with budgeting, cost control, and revenue performance initiatives.
• Identify opportunities for continuous improvement and operational efficiencies.
• Manage staffing levels, workforce planning, and employee development.
• Handle guest feedback professionally and ensure timely resolution of issues.

Skills

Hospitality experience

Leadership

Job description

Noel Group in Ireland is seeking an Operations Manager to oversee day-to-day hotel operations, ensure guest experiences, and drive efficiency across departments.

You will support departmental leaders, monitor service standards, manage staffing and costs, and uphold health and safety. The role offers a competitive €50,000 salary and opportunities for professional development within a dynamic, service-driven environment.