Horticulture Accounts & Customer Success Manager

Klasmann-Deilmann GmbH; Ireland; On-site; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salary & annual bonus

Company vehicle

Structured training in Ireland,Germany

UK & international exposure

Job summary

Klasmann-Deilmann GmbH is seeking an Account and Customer Support Manager for Ireland to manage customer accounts, support sales processes, and provide technical horticultural assistance. The role combines office work with field visits across Ireland and occasional UK collaboration.

The successful candidate will have horticulture-related qualifications or experience, strong communication and IT skills, a practical, customer-focused approach, and a full driving licence.

Qualifications

• A qualification or practical experience in horticulture, agriculture or a related field.
• Excellent communication and organisational skills.
• A customer-focused, practical approach.
• Strong IT skills and a full driving licence.

Responsibilities

• Managing customer accounts throughout Ireland.
• Managing the sales process from quotation through orders, delivery and invoicing.
• Providing first-line technical support on growing media and crop production.
• Visiting customers across Ireland (approximately 20% travel).
• Supporting selected UK customer accounts in partnership with UK-based Sales Managers.
• Working closely with colleagues in Ireland, Germany, the Netherlands and the UK.

Skills

CRM & customer relationships

Communication skills

Organisational skills

Horticulture knowledge

Driving licence

Education

Horticulture/agriculture qualification

Tools

IT skills

Job description

Klasmann-Deilmann GmbH is seeking an Account and Customer Support Manager for Ireland to manage customer accounts, support sales processes, and provide technical horticultural assistance. The role combines office work with field visits across Ireland and occasional UK collaboration.

The successful candidate will have horticulture-related qualifications or experience, strong communication and IT skills, a practical, customer-focused approach, and a full driving licence.