Homecare Supervisor - Galway

Comfort Homecare; Oranmore; On-site; EUR 36,000 - 48,000; Full time

Benefits offered by this job

40 hours per week

Rotational weekend schedule

Enhanced bank holiday rates

Company fuel card

Comprehensive training and ongoing HR/

Job summary

Comfort Homecare is seeking a Home Care Supervisor for Galway Region to lead, coordinate and develop our healthcare staff while ensuring delivery of high-quality home care. The role requires strong organisation, IT proficiency, and excellent communication to support clients’ independence at home.

You will work with the Home Care Manager, supervise staff, coordinate scheduling, and contribute to ongoing staff development.

Qualifications

• Relevant health or social care background.
• Strong organisational and time-management abilities.
• Excellent verbal and written communication skills.
• Full clean driving licence with access to a vehicle.

Responsibilities

• Report to the Home Care Manager and coordinate community-based care.
• Conduct spot checks with Healthcare Assistants and complete client reviews.
• Maintain client records and ensure policy updates are communicated.
• Provide scheduling support and emergency cover for new care packages.
• Attend weekly meetings and support regional growth initiatives.

Education

QQI Level 6 Major Award in Healthcare Support or equivalent

Tools

Microsoft Office

Job description

Home Care Supervisor Galway Region

Following continued growth and expansion across Galway, Comfort Homecare is recruiting a Home Care Supervisor to support operational coordination and scheduling.

About the Role:

As Home Care Supervisor, you'll be an integral part of a high-performing team, working alongside the Home Care Manager to lead, support, and develop our healthcare staff. You'll ensure we consistently deliver quality care to the highest standards while supporting our clients to live as independently as possible in the comfort of their own homes. This role requires strong organisational abilities, excellent networking skills, and solid IT proficiency. You can expect an extremely rewarding career ensuring we deliver outstanding care to our community.

What We Offer:

• 40 hours per week
• Rotational weekend schedule
• Enhanced bank holiday rates
• Company fuel card
• Comprehensive training with ongoing support for professional development from the Home Care Manager and HR team
• Career progression opportunities within Comfort Homecare
• All required technology (laptop, phone, etc.) provided.

Key Responsibilities:

Community-Based Duties:

• Report directly to the Home Care Manager
• Conduct spot checks with Healthcare Assistants in the community
• Complete client reviews to assess ongoing care quality
• Keep all healthcare staff informed of company policies, procedures, and updates
• Carry out client assessments and maintain records on the company IT system
• Act as the primary liaison between the company, clients, and their families
• Ensure all client home files are maintained in proper order
• Coordinate staff shadowing arrangements with the Home Care Manager/Scheduling Team, ensuring Health & Safety compliance
• Provide emergency cover and rapid response for new care packages and hospital discharges
• Monitor and evaluate care quality, reporting concerns to the Home Care Manager
• Support care team development and training
• Collect journal notes from clients' homes
• Deliver care plans, log sheets, gloves, and PPE to client homes as needed
• Assist with Healthcare Assistant recruitment alongside the Home Care Manager and HR department

Office-Based Duties:

• Update online system documentation including reviews and spot checks
• Develop weekly work plans with the Home Care Manager
• Create systematic spot check schedules for healthcare staff
• Manage filing and documentation
• Provide scheduling support to coordinators during emergencies
• Attend weekly team check-ins as required
• Participate in weekly meetings with the Home Care Manager
• Support regional growth initiatives in conjunction with the Home Care Manager

Weekend Responsibilities:

• Liaison with weekend scheduler
• Carer spot checks and appraisals
• Category B sign-offs
• Shadow call sign-offs
• Carer introductions to new clients
• Client reviews and reassessments
• Emergency care calls to cover staff absenteeism
• Weekly time management planning

Essential Requirements:

• Relevant health or social care background
• Full QQI Level 6 Major Award in Healthcare Support or equivalent qualification
• Excellent verbal and written communication abilities
• Valid full clean driving licence with access to a vehicle
• Availability for a 5-out-of-7-day weekly schedule
• Outstanding interpersonal skills with an empathetic approach
• Proficient IT skills, particularly Microsoft Office
• Strong organisational capabilities and efficient time management

About Comfort Homecare:

Established in 2021 by Dara Shortt - an acclaimed healthcare leader honoured as 'Local Businesswoman of the Year 2023' and awarded 'Business All-Star Accreditation 2025' - Comfort Homecare has expanded to over 300 dedicated team members nationally while preserving our welcoming, family-centred ethos.

We're continuously seeking caring, empathetic professionals to support our mission to "put tenderness back into homecare." We understand how crucial homecare is in maintaining wellbeing, independence, and the irreplaceable comfort of home surrounded by family.

Comfort Homecare is distinguished for providing personalised, premium-quality care while fostering an environment where every colleague feels valued, supported, and appreciated.

Our skilled care professionals collaborate with clients, families, and medical practitioners to develop comprehensive, tailored care plans honouring each individual's specific requirements.