Healthcare Supervisor

Connected Health Group Limited; Ulster; On-site; EUR 34,000 - 46,000; Full time

Benefits offered by this job

Sign-on bonus

Mileage pay

Employee awards

Refer a friend bonus

Training and Garda vetting

Cycle to work

Wellbeing package

Career progression

Job summary

Connected Health Group Limited is seeking a Healthcare Supervisor to lead care teams in community-based settings. You will mentor Healthcare Assistants, maintain high standards, and support clients to live safely at home with autonomy and dignity.

The role offers clear progression within a growing organisation, with emphasis on leadership, communication, and quality assurance across client care in the community.

Qualifications

• Background in health or social care
• 1–2 years' experience in homecare
• QQI Level 5 Healthcare Support
• Level 6 Supervisory Management (desirable or in progress)
• Full driving licence with access to a car

Responsibilities

• Undertake spot checks with healthcare assistants in the community
• Carry out client reviews on ongoing care
• Coordinate staff introductions per company policy
• Oversee staff shadowing and Health & Safety
• Respond rapidly to new packages and discharges
• Monitor and report on the quality of care to CCM
• Support care team development
• Collect and check journal notes from clients' homes
• Deliver care plans and required supplies to homes
• Distribute PPE and maintain safety measures
• Maintain online system documentation and reviews

Skills

Communication

Time management

MS Office

Empathy

Leadership potential

Weekend flexibility

Organised

Education

QQI Level 5 Healthcare Support

Level 6 Supervisory Management (desirable/in progress)

Tools

MS Office

Online systems

Job description

About The Role

Are you ready to take the next step in your care career and move into a leadership position where you can genuinely influence the quality of care delivered in your community?

As a Healthcare Supervisor, you'll play a key role in supporting both clients and care teams. You'll help ensure consistently high standards of care, mentor and guide Healthcare Assistants, and make a real difference in enabling people to live safely and independently in their own homes.

This is a varied, fast-paced community-based role that offers autonomy, responsibility, and clear opportunities for career progression within a supportive and growing organisation.

Why choose Connected Health:

Sign On Bonus: Receive a €200 bonus after 3 months*

Pay: Paid mileage

Employee Recognition: Be celebrated with awards - Employee of the Month, Employee of the Quarter and Employee of the Year.

Refer a Friend: Earn €200 for successful referrals

Free Perks: Free comprehensive training and support, Garda vetting, Cycle to Work Scheme, Wellbeing package, career progression opportunities

What we are looking for:

Experience & Qualifications

• Background in health or social care
• 1-2 years' experience in homecare
• QQI Level 5 Major Award in Healthcare Support (or equivalent)
• Level 6 qualification in Supervisory Management (desirable or in progress)
• Full driving licence with access to a car

Skills & Attributes

• Strong communication skills (spoken and written English)
• Highly organised with excellent time management
• Confident using Microsoft Office and online systems
• Empathetic, caring, and person-centred approach
• Strong interpersonal and leadership potential
• Flexible to work alternative weekends

Roles and Responsibilities

Community

• To undertake spot checks with healthcare assistants within the community
• To undertake client reviews in relations to the care they are continuing to receive
• To carry out the completion staff introductions in line with the company policies and procedures
• To be responsible for staff shadowing - ensuring Health & Safety policies and procedures
• To undertake emergency over - Rapid response (filling new packages and discharges)
• To evaluate and monitor the quality of the care delivered to clients and report to the CCM with concerns
• Support and assist with care team development
• Checking and collecting journal notes from clients houses
• Delivery of care plans, log sheets and gloves to clients homes when required
• Deliver of PPE

Office

• To update online system documentation i.e., reviews and spot checks
• To develop a plan working week by booking in reviews (including confirming with NOK and clients)
• To develop a system of completing spot checks with Healthcare staff
• To be responsible for filing paperwork