Care Supervisor

SeeMeHired.com; Dublin; On-site; EUR 38,000 - 55,000; Full time

Benefits offered by this job

Company car

Consistent roster

Sick pay

Employee assistance programme

Career development

Dynamic team

Job summary

Caremark is seeking a Field Care Supervisor to ensure high-quality community care delivery. You will implement field-based quality control, supervise Care & Support Workers, and maintain compliant, client-centered care plans in the assigned area.

You will lead inductions, support workforce planning, and coordinate service coverage while liaising with the Care Manager to ensure timely, accurate reporting and documentation.

Qualifications

• Valid Irish Driving Licence
• QQI Level 5 or Level 6 in Healthcare (required or preferred)
• Healthcare: 2 years experience (required)

Responsibilities

• Assessments & Risk Management: Conduct comprehensive needs assessments and risk updates to tailor safe care plans.
• Service Delivery & Coverage: Ensure all visits are covered, respond to emergencies, and support introductory visits.
• Collaboration & Staffing: Work with Care Coordinators to recruit, allocate staff, and manage cover for absences.
• Training, Supervision & Development: Lead inductions and in-field training, mentor staff, identify training needs.
• Quality Assurance & Reviews: Conduct service user reviews, monitor satisfaction and performance, document accurately.
• Reporting & Communication: Maintain clear communication with Care Manager, complete reports and admin tasks.

Education

QQI Level 6 in Healthcare

QQI Level 5 in Healthcare

Job description

Care Supervisor

Why Join Us?

• Be part of a dynamic team

• Career development opportunities

• Access to a company car

• Consistent roster

• Sick pay

• Employee assistance programme

Job Overview:

The Field Care Supervisor is responsible for ensuring the delivery of high-quality care by implementing field-based quality control systems and providing continuous support to Care & Support Workers within a designated area. This role requires a proactive approach to managing care services, maintaining effective communication, and ensuring compliance with all care standards. Key Responsibilities:

About the role

• Assessments & Risk Management: Conduct comprehensive Individual Needs Assessments for new and existing service users, including regular risk assessments and updates to ensure tailored, safe, and effective care plans.

• Service Delivery & Coverage: Ensure all service user visits are fully covered, respond promptly to emergencies as the first point of contact, and accompany Care & Support Workers on introductory visits to support smooth transitions.

• Collaboration & Staffing: Work closely with Care Coordinators to support recruitment, allocate permanent and temporary staff, and manage cover for sickness, holidays, and unforeseen absences.

• Training, Supervision & Development: Lead practical inductions and in-field training, supervise and mentor Care & Support Workers, identify further training needs, and promote ongoing professional development.

• Quality Assurance & Reviews: Conduct regular service user reviews, monitor satisfaction and worker performance, ensure accurate documentation, and act promptly on feedback and performance issues.

• Reporting & Communication: Maintain clear communication with the Care Manager and Care Coordinator, ensuring timely and accurate completion of all reports and administrative tasks.

Work Environment: Field Care Supervisors are expected to spend approximately 95% of their working week in the field, providing direct support to Care & Support Workers and ensuring the quality of service delivery. The remaining 5% of the time will be dedicated to completing necessary administrative duties in the office.

Requirements:

• Valid Irish Driving Licence
• QQI level 6 in Healthcare (preferred), QQI level 5 is also accepted.

Experience:

• Healthcare: 2 years (required)

Licence/Certification:

• Irish Driving Licence (required)
• QQI level 5 or level 6 (required)

Work Location: On the road

About the company

Whether you're looking to provide excellent home care with a cheery smile, or to receive it, Caremark is here to help.

Required Criteria

• Valid photo ID
• Valid proof of address for Garda Vetting

Desired Criteria

• QQI Care Skills
• Work Permit
• Police Clearance/ Declaration
• QQI Care of the older person