Healthcare Supervisor

Hollybank Trustees Ltd; Castlebar; On-site; EUR 34,000 - 37,000; Full time

Benefits offered by this job

Sign-on bonus

Mileage pay

Employee awards

Refer a friend bonus

Free training and support

Garda vetting

Cycle to work

Wellbeing package

Career progression

Job summary

Connected Health in Ireland is seeking a Healthcare Supervisor to lead care teams and mentor Healthcare Assistants in community settings. The role emphasizes maintaining high care standards, supervising staff, and ensuring safe, independent living for clients at home.

The position offers progression opportunities within a growing organisation, with a focus on effective team support, documentation, and continuous quality improvement across the care pathway.

Qualifications

• Background in health or social care.
• 1–2 years’ experience in homecare.
• QQI Level 5 Major Award in Healthcare Support (or equivalent).
• Level 6 qualification in Supervisory Management (desirable or in progress).
• Full driving licence with access to a car.

Responsibilities

• Undertake spot checks with healthcare assistants within the community.
• Undertake client reviews regarding ongoing care.
• Complete staff introductions per company policies.
• Oversee staff shadowing and Health & Safety procedures.
• Assist with rapid emergency responses and discharges.
• Monitor and report on quality of care to CCM.

Skills

Communication skills

Organised

MS Office

Empathy and care

Leadership potential

Education

QQI Level 5 Healthcare Support

Level 6 Supervisory Management (desirable)

Tools

Online systems

Job description

Location: On site / Castlebar, Co. Mayo, Ireland
job type: Permanent / Full-time
Sector and subsector: Medical & Healthcare | Healthcare Assistants
Annual Salary range:from € 34,000.00 to € 37,000.00

About the Role

Are you ready to take the next step in your care career and move into a leadership position where you can genuinely influence the quality of care delivered in your community?

As a Heathcare Supervisor, you’ll play a key role in supporting both clients and care teams. You’ll help ensure consistently high standards of care, mentor and guide Healthcare Assistants, and make a real difference in enabling people to live safely and independently in their own homes.

This is a varied, fast-paced community-based role that offers autonomy, responsibility, and clear opportunities for career progression within a supportive and growing organisation.

Why choose Connected Health

Sign On Bonus:Receive a €200 bonus after 3 months*

Pay:Paid mileage

Employee Recognition:Be celebrated with awards – Employee of the Month, Employee of the Quarter and Employee of the Year.

Refer a Friend:Earn €200 for successful referrals

Free Perks:Free comprehensive training and support, Garda vetting, Cycle to Work Scheme, Wellbeing package, career progression opportunities

What we are looking for

Experience & Qualifications

• Background in health or social care
• 1–2 years’ experience in homecare
• QQI Level 5 Major Award in Healthcare Support (or equivalent)
• Level 6 qualification in Supervisory Management (desirable or in progress)
• Full driving licence with access to a car

Skills & Attributes

• Strong communication skills (spoken and written English)
• Highly organised with excellent time management
• Confident using Microsoft Office and online systems
• Empathetic, caring, and person-centred approach
• Strong interpersonal and leadership potential

Roles and Responsibilities

Community

• To undertake spot checks with healthcare assistants within the community
• To undertake client reviews in relations to the care they are continuing to receive
• To carry out the completion staff introductions in line with the company policies and procedures
• To be responsible for staff shadowing – ensuring Health & Safety policies and procedures
• To undertake emergency over - Rapid response (filling new packages and discharges)
• To evaluate and monitor the quality of the care delivered to clients and report to the CCM with concerns
• Support and assist with care team development
• Checking and collecting journal notes from clients houses
• Delivery of care plans, log sheets and gloves to clients homes when required
• Deliver of PPE

Office

• To update online system documentation i.e., reviews and spot checks
• To develop a plan working week by booking in reviews (including confirming with NOK and clients)
• To develop a system of completing spot checks with Healthcare staff
• To be responsible for filing paperwork
• To provide support co-ordinators with uncovered/tasks in emergency if needed
• To attend weekly check ins with teams as required

To undertake any other reasonable duties as required*

About Us

At Connected Health, we don't just offer a job – we offer careers that are at the forefront of transforming the way homecare is delivered across Ireland. We recognise that the individuals we employ are pivotal to driving this transformation within the sector. That's why, at Connected Health, our mission is unwavering: to continually attract, recruit, and develop the finest homecare team.

Connected Health is an equal opportunities employer and is committed to promoting equality of opportunity, good relations, respect for diversity and inclusion in the workplace and the delivery of its services to clients. It is also committed to ensuring that the talents and resources of all its employees are utilised to the full.Connected Health welcome applications for all job roles from members of all communities.