Head of IT

Ergo IT Recruitment Services; Dublin; Hybrid; EUR 120,000 - 180,000; Full time

Benefits offered by this job

Bonus

Pension

Job summary

Ergo IT Recruitment Services in South Dublin is seeking a Head of IT to blend strategic leadership with hands‑on delivery for a long‑term client. The role spans ERP systems, M365, cloud, IT security and process automation.

This is a diverse position leading the Service Desk, budgeting and representing IT at C‑suite levels, with a hybrid work setup and a competitive package.

Qualifications

• Proven IT leadership in operations and programme delivery.

Responsibilities

• Provide strategic technology leadership as a member of the Senior Management Team.
• Build and lead IT team of 10 professionals, creating a culture of service excellence, accountability and proactive business partnering.
• Own and manage the annual IT operating budget of approximately €2 million.
• Manage key technology suppliers and service providers, ensuring high-quality service delivery and value for money.
• Own the delivery, support and continuous improvement of the company's business applications, including SAP, SAP CRM, SAP Succes Factors, Microsoft 365, Power Platform, QlikView and Esker.
• Ensure the availability, performance and security of all IT infrastructure (Microsoft Azure), networks, end‑user computing and service desk operations.
• Maintain and continuously improve the organisation's cyber security, governance and compliance framework.
• Support the company's acquisition strategy by conducting IT due diligence and leading post‑acquisition systems integration.
• Develop and execute the organisation's AI strategy and innovation framework.

Skills

IT leadership

Budget management

Vendor management

Strategic IT planning

Cyber security

AI strategy

Team leadership

Business partnering

Tools

SAP ERP

SAP CRM

SAP SuccessFactors

Microsoft 365

Power Platform

QlikView

Esker

Microsoft Azure

Job description

Ergo are seeking a Head of IT for an exciting opportunity with a long‑term client in South Dublin seeking an experienced professional who can combine strategic leadership with hands‑on delivery.

The successful candidate will have a background in ERP systems, M365 collaboration tools, cloud implementation, IT Security and process automation.

This is a diverse role where you will serve as Head of the IT function which includes leading the Service Desk, budgeting and representing the IT function at C‑suite.

This is a permanent, hybrid position with strong salary and package (bonus, pension etc.)

What will you do?

• Provide strategic technology leadership as a member of the Senior Management Team


• Build and lead a high‑performing IT team of 10 professionals, creating a culture of service excellence, accountability and proactive business partnering.


• Own and manage the annual IT operating budget of approximately €2 million.


• Manage key technology suppliers and service providers, ensuring high-quality service delivery and value for money.


• Own the delivery, support and continuous improvement of the company's business applications, including SAP, SAP CRM, SAP Succes Factors, Microsoft 365, Power Platform, QlikView and Esker.


• Ensure the availability, performance and security of all IT infrastructure (Microsoft Azure), networks, end‑user computing and service desk operations.


• Maintain and continuously improve the organisation's cyber security, governance and compliance framework.


• Support the company's acquisition strategy by conducting IT due diligence and leading post‑acquisition systems integration.


• Develop and execute the organisation's AI strategy and innovation framework.

What do you need?

• IT leadership with a strong track record in operations and programme delivery.


• Commercially astute, with experience managing budgets, suppliers and contracts.


• Deep expertise in one or more technology disciplines (Software Dev, Infra / Cloud Support, IT Security, etc.), supported by broad IT knowledge.


• Strong understanding of cyber security, governance and modern workplace technologies.


• Experience managing costs, operations and compliance infrastructure deployed to Microsoft Azure


• Experience implementing, supporting or managing SAP or other major ERP environments.


• Hands on experience with Microsoft Power Platform (Automate, Apps or BI) an advantage


• Experience delivering AI-enabled business solutions highly desirable


• Experience supporting business acquisitions and systems integration highly desirable