Head of IT

Berkley Group; Dublin; On-site; EUR 120,000 - 170,000; Full time

Job summary

Berkley Group is seeking an experienced IT leader to translate strategic objectives into operational efficiencies and drive a modern digital culture. The role oversees cyber resilience, governance, and vendor relationships while managing a dedicated IT team in a complex, regulated environment.

Responsibilities include leading the ICT roadmap, advising senior teams on capabilities and risks, and ensuring compliant, secure IT operations with strong governance and performance metrics.

Qualifications

• Level 8 degree (or equivalent) in Computer Science, Information Technology, or related discipline.
• Minimum of 5 years' experience leading ICT teams or technology functions in complex or regulated environments.
• Industry certifications in networking, systems management, or enterprise technology.
• Management/leadership training certifications and understanding of critical infrastructure regulatory standards.

Responsibilities

• Lead the design, execution, and alignment of the enterprise ICT and digital roadmap.
• Provide guidance to senior executives on capabilities, risks, and digital opportunities.
• Direct and line-manage the internal IT team with oversight and autonomy to drive innovation.
• Manage service delivery schedules, performance metrics, and departmental budgets.
• Act as technical lead on cross-department projects, system upgrades, and digital transitions.
• Implement structured change-management practices for user adoption of new technologies.
• Establish SOPs and keep technical documentation up to date.

Skills

People leadership

Strategic thinking

Stakeholder engagement

Change management

Education

Level 8 Degree in CS/IT

Job description

This role leads the organization's IT department and digital transformation strategy. The post holder is responsible for translating overarching strategic objectives into operational efficiencies, driving a modern digital culture, and maintaining robust IT infrastructure. The position oversees technical operations, vendor relationships, cyber resilience, and system compliance while managing a dedicated team of IT professionals.

Strategic Goals

Operational & Service Excellence: Support high-quality, safe, and efficient delivery across all operational and clinical services.

• People & Capability: Act as an employer of choice by developing internal talent, promoting innovation, and supporting continuous learning.


• Research & Innovation: Foster environments that support technological advancements and collaborative partnerships.


• Strategic Partnerships: Strengthen network and partner connections to maximize service performance and end-user outcomes.

Qualifications & Experience Requirements

Educational Background: Level 8 Degree (or equivalent recognized third-level qualification) in Computer Science, Information Technology, or a closely related discipline.

• Experience: Minimum of 5 years' experience leading ICT teams or managing technology functions in a complex, high-stakes, or regulated environment.


• Relevant industry certifications (e.g., networking, systems management, or enterprise technology).


• Management, leadership, or supervisory training certifications.


• Understanding of critical infrastructure regulatory standards (e.g., NIS directives/essential service operator frameworks).

Key Accountabilities & Operational Responsibilities

• Lead the design, execution, and continuous alignment of the enterprise ICT and digital roadmap.


• Provide expert guidance to senior executive teams regarding technological capabilities, emerging tools, risk mitigation, and digital opportunities.


• Direct and line-manage the internal IT team, balancing structured oversight with operational autonomy to drive innovation.


• Manage service delivery schedules, performance metrics, and departmental budget allocations.

Technical Infrastructure & Cyber Resilience

• Direct day-to-day IT support operations, ensuring high availability, security, and responsive incident resolution.


• Maintain and test business continuity and disaster recovery plans.


• Serve as the principal lead for IT security, implementing threat mitigation, access controls, and cybersecurity frameworks.


• Evaluate emerging software, hardware, and smart technology tools (including automation and modern digital platforms) for organizational suitability.


• Oversee enterprise system architecture, data governance structures, and information asset security.


• Ensure strict adherence to relevant data protection regulations (e.g., GDPR), supporting information audits and privacy impact assessments.


• Lead procurement processes for hardware, software, and external services in accordance with public sector governance requirements.


• Manage external vendor contracts, service level agreements (SLAs), and project implementation partners.

Project Delivery & Change Enablement

• Act as the technical lead on cross-departmental projects, system upgrades, and digital transitions.


• Implement structured change-management practices to support smooth user adoption of modern technologies.


• Establish standard operating procedures (SOPs) and keep technical documentation fully up to date.

Core Competencies & Person Specification

• Technical Expertise: Comprehensive understanding of enterprise networking, cloud/on-premise infrastructure, cyber security, data management, and specialized service technologies.


• Strategic & Analytical Mindset: Demonstrated capability to translate broader organizational mandates into actionable technology plans and balance immediate operational demands with long-term strategy.


• People Leadership: Strong line-management capabilities, with a track record of supporting staff development, evaluating performance, and driving collaborative team performance.


• Stakeholder Engagement: Excellent verbal and written communication skills; ability to communicate complex technical concepts effectively to non-technical, administrative, and clinical leadership.


• Quality & Compliance Focus: Dedication to continuous improvement, adherence to regulatory standards, user-centric service design, and strict data confidentiality.