Guest Services Porter

Hilton; Dublin; On-site; EUR 24,000 - 30,000; Full time

Benefits offered by this job

Travel discounts

Team member gym

Discounted Conrad rates

Learning & development

30 days holiday incl BH

Job summary

Hilton Conrad Dublin is seeking a Hall Porter to warmly welcome guests, assist with luggage, and ensure smooth arrivals and departures in a luxury setting. You will contribute to memorable stays by delivering efficient, friendly service in a premier hotel environment.

As part of Hilton's Luxury division, you will uphold core values and deliver authentic hospitality. The role emphasizes integrity, teamwork and ownership to consistently enhance guest experiences.

Qualifications

• Strong hospitality mindset focused on warmth and service.
• Commitment to integrity, leadership and teamwork.
• Ownership and accountability; focus on delivering instant impact.

Responsibilities

• Welcome and assist guests: Greet and escort arriving and departing guests, transport luggage, and familiarize guests with their rooms and amenities.
• Handle luggage with care: Retrieve, transport, organize, and store guest luggage in accordance with hotel standards and procedures.
• Assist with guest transport: Operate property vehicles to transport guests to and from designated destinations.
• Maintain equipment standards: Keep bell carts and work areas clean and in good working order.

Skills

Guest service

Luggage handling

Customer care

Teamwork

Job description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Hall Porter at Conrad Dublin, you’re not just assisting guests with transporting and storing luggage – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Job Description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Hall Porter at Conrad Dublin, you’re not just assisting guests with transporting and storing luggage – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

The Conrad Dublin is a 5* hotel and part of the Hilton Luxury Division. We aim to ‘offer smart luxury travelers inspiring connections & intuitive service in a world of style’. We are one of the best 5* luxury hotels in the country.

“Conrad is Empowering and Bold”

Benefits

Working for Hilton means you are joining an international company with more than 9000 hotels across the globe with countless benefits & career development opportunities such as:

• Travel - Up to 40 nights per year at discounted rates and 50% off F&B in Hilton Hotels around the world. Plus up to 70 nights of discounts for your Family and Friends
• Team Member Gym – a dedicated team member gym with free access 7 days a week
• Benefit – Discounted rates for Conrad Team members across a wide range of retailers
• Development – Hilton have numerous learning & development plans for all types of roles and career paths as well as free access to LinkedIn Learning and Harvard Manage Mentor
• Holidays – 30 days holiday (incl BH) plus long service entitlement of an extra day per year up to a total of 5 additional days
• Maternity & Paternity – Paid leave for those who qualifyPicture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Kitchen Porter, you’re not just keeping our kitchen and dining areas sparkling clean – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

Here’s what you'll do during a typical day:

• Welcome and assist guests: Greet and escort arriving and departing guests, transport luggage, and familiarize guests with their rooms and amenities
• Handle luggage with care: Retrieve, transport, organize, and store guest luggage in accordance with hotel standards and procedures
• Assist with guest transport: Operate property vehicles to transport guests to and from designated destinations
• Maintain equipment standards: Keep bell carts and work areas clean and in good working order

Qualifications

What It Takes to Make the Stay

At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

About Us

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.