Guest Service Agent

Peachtree Group Hospitality Management; Dublin; On-site; EUR 23,000 - 25,000; Full time

Benefits offered by this job

Employee Assistance Program

401(k) retirement match

Paid Holidays

Job summary

Peachtree Group Hospitality Management is seeking a Guest Service Agent for the Aloft in Dublin, CA. The role handles check-ins/outs, processes payments, verifies billing, and assists guests with reservations and requests in a friendly, professional manner.

You will follow brand standards to ensure guest satisfaction, anticipate needs, and provide creative solutions. Benefits include medical, dental, vision, disability, and life insurance, plus a 401(k) retirement match.

Job description

• Pay or shift range: $19.75 USD to $21 USD

  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

Guest Service Agent | Aloft - Dublin, CA
Pay: $19.75 - $21 per hour

The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.