Graduate, Customer Operations & Support

Renault Group; Dublin; On-site; EUR 26,000 - 32,000; Full time

Job summary

Renault Group in Dublin is seeking a Business Support Graduate to assist the Customer Operations Manager and Business Support Team. The role involves handling customer and dealer queries, monitoring workflow, and ensuring timely responses in a fast-paced, team-based environment.

You will build relationships with a nationwide dealer network, provide administrative support, and contribute to high-quality customer service. A strong emphasis is on Excel and Microsoft Office skills.

Qualifications

• Assist the Customer Operations Manager and Business Support Team.
• Monitor workflow and ensure timely turnaround on client and dealer queries.
• Build and maintain relationships with nationwide dealer networks.
• Proficiency in Microsoft Office, especially Excel.

Responsibilities

• Assist the Customer Operations Manager and Business Support Team.
• Monitor workflow and ensure timely turnaround on client and dealer queries.
• Address customer queries, written and telephone, professionally.
• Carry out administrative duties such as filing, typing, copying, scanning.

Skills

Work to deadlines

Management skills

Organisational skills

Teamwork

Interpersonal skills

Excel

Tools

Microsoft Office

Excel

Job description

Renault Group in Dublin is seeking a Business Support Graduate to assist the Customer Operations Manager and Business Support Team. The role involves handling customer and dealer queries, monitoring workflow, and ensuring timely responses in a fast-paced, team-based environment.

You will build relationships with a nationwide dealer network, provide administrative support, and contribute to high-quality customer service. A strong emphasis is on Excel and Microsoft Office skills.