Global CitiService Premium Lead - Corporate Client Solutions

Citigroup; Dublin; Hybrid; EUR 130,000 - 230,000; Full time

Benefits offered by this job

Hybrid work (up to 2 days at home)

Competitive base salary and benefits

Job summary

Citi Dublin is hiring a Global CitiService Corporates Premium Model Head to lead the transformation of our Premium Model for multinational clients. You will steer strategic client experience, operational excellence, and digital transformation across regions in collaboration with Product, Sales, Operations, Technology, and Client Coverage.

The role requires senior leadership, global collaboration, and a proven track record in delivering complex programmes with strong risk management and

Qualifications

• MBA or equivalent with extensive corporate banking leadership experience.
• Bachelor's degree with extensive business experience considered.
• Certifications in leadership, project management, or risk management are a plus.

Responsibilities

• Define and implement strategic vision for CitiService Premium Model transformation.
• Direct global transformation initiatives ensuring consistent service delivery and risk management.
• Collaborate with Sales, Banking, Product, Technology, and Operations to enable growth and client satisfaction.

Skills

Strategic leadership

Global experience

Change management

Stakeholder management

Risk management

Client relationship

Communication

Problem solving

Remote collaboration

Regulatory knowledge

Education

MBA or equivalent

Bachelor's degree

Job description

Citi Dublin is hiring a Global CitiService Corporates Premium Model Head to lead the transformation of our Premium Model for multinational clients. You will steer strategic client experience, operational excellence, and digital transformation across regions in collaboration with Product, Sales, Operations, Technology, and Client Coverage.

The role requires senior leadership, global collaboration, and a proven track record in delivering complex programmes with strong risk management and