Giftware Manager, Ennis, Co. Clare.

Carraig Donn; Ennis; On-site; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Flexible working

Career growth

Job summary

Carraig Donn in Ennis, Co. Clare is seeking a full-time, permanent Giftware Manager to lead a fast-paced department. The role requires flexibility to work weekdays, evenings and weekends and will involve driving sales and delivering exceptional customer experiences.

The Giftware Manager will oversee staffing, rotas, inventory, merchandising and back-office duties while upholding company standards and values. A background in retail management with Giftware or fashion is advantageous.

Qualifications

• Previous retail management experience is essential.
• Giftware/Fashion experience is an advantage.

Responsibilities

• Lead and inspire the team to achieve sales targets and KPI's and deliver outstanding customer service.
• Support Store Manager with organising weekly team rotas within budgeted hours.
• Drive operational excellence including inventory management and visual merchandising.
• Adhere to company policies and assist in delivering them.
• Action merchandising campaigns, promotions and delivery schedules in a proactive manner.
• Coach and develop the team to meet objectives and embody Carraig Donn's values.
• Maintain knowledge of products and deliver excellent customer experiences.

Skills

Leadership

Customer service

Store management

Visual merchandising

Inventory management

Team leadership

Coaching & development

KPI tracking

Job description

Are you passionate about fashion, leadership, and delivering exceptional customer experiences? We are seeking a Department Manager to join our team in Ennis, Co. Clare! This is an exciting opportunity for an enthusiastic and organised individual to drive success in one of our high-energy departments.

The Company:

Established in 1965, Carraig Donn is Ireland's premier retailer of Fashion, Jewellery and Giftware products. At Carraig Donn, we are inspired by our long history as an Irish retailer and we draw on our heritage as we consistently innovate and evolve. Our team of experienced buyers strive to bring our customers quality products that are unique and exclusive to Carraig Donn stores. The Carraig Donn customer is central to our success and we pride ourselves on providing genuine, honest customer service and an excellent retail experience. Our aim is to build positive, lasting relationships with our customers by providing them the right products - when and where they need them. Carraig Donn is 100% Irish owned and operated. We currently employ over 500 people across our Head Office and retail stores with 40 branches nationwide. Our central warehouse, buying offices, dispatch centre and e-commerce operations are all conducted from our home on the Lodge Road, Westport, Co. Mayo. With buying offices also located in Ennis, and Dublin. Carraig Donn is continuing to grow year on year, with an exciting 10-year expansion plan.

The Role:

This is a full time, permanent, Giftware Manager contract in Ennis, Co. Clare.

Must be fully flexible as will be required to work weekdays including evenings and weekends.

Key Responsibilities:

• Lead and inspire the team to achieve sales targets and KPI's and deliver outstanding customer service.
• Support Store Manager with organising and managing weekly team rotas to ensure adequate coverage within budgeted hours.
• Drive operational excellence, including inventory management, visual merchandising, and ensuring the department meets company standards.
• Will adhere to Company policies and procedures and support the Store Manager in delivery of same.
• Actioning merchandising campaigns, promotional activities, delivery schedules and various back-office duties within required timeframes using a pro-active approach.
• Will be a team player but also display strong leadership skills, coaching and developing the team to meet the objectives and ensure they embody Carraig Donn's core values.
• Previous retail Management experience is essential (Experience with regard to Giftware/ Fashion will be an advantage)

What We Offer:

Competitive Compensation Package: We value your expertise and contribution. Enjoy a competitive salary that reflects your experience and skills.

Flexible Work-Life Balance: We understand the importance of balancing personal and professional commitments. Benefit from flexible working arrangements that suit your lifestyle.

Career Advancement Opportunities: Grow your career with us. Join a team of industry professionals dedicated to your success. Take advantage of our culture of mentorship and development as you progress within our organization. Paid apprenticeships allowing you to achieve level 6 certification

Supportive and Inclusive Work Environment: At Carraig Donn, we foster a culture of collaboration and respect. Join a diverse team of talented individuals who are passionate about delivering exceptional customer experiences.

Continuous Learning and Development: We invest in our employees' growth and development. Access a variety of learning resources, training programs, and workshops to enhance your skills and knowledge.

Comprehensive Benefits Package: Enjoy peace of mind with our comprehensive benefits package, and access to a health and wellbeing support plan.

Employee Discounts and Perks: As a valued member of our team, you'll enjoy generous staff discounts on our exclusive product range. Take advantage of our employee referral scheme and other exciting perks.

Health and Wellbeing Initiatives: Your health and wellbeing are important to us. Benefit from initiatives such as our bike-to-work scheme and access to our Employee Assistance programme, as well as our employee platform offering mindfulness resources, lifestyle savings, and more.