Store Manager, Tralee, Co. Kerry.

Hollybank Trustees Ltd; Tralee; On-site; EUR 35,000 - 50,000; Full time

Benefits offered by this job

Competitive salary

Flexible schedule

Career development

Employee discounts

Health & wellbeing initiatives

Job summary

Carraig Donn in Tralee, Co. Kerry is seeking a Store Manager to lead a dedicated team, drive sales, and deliver exceptional customer experiences. You will oversee daily operations, motivate staff, and ensure profitability while maintaining brand standards.

The role requires retail management experience, a results-driven mindset, excellent communication, and a passion for fashion, jewellery, or giftware. Flexibility to work weekdays, evenings, and weekends is essential.

Qualifications

• Previous retail management experience is essential.
• Experience in fashion, jewellery or giftware is advantageous.
• Strong leadership and team development abilities.
• Excellent communication and organisational skills.
• Proven track record in achieving sales and profitability targets.

Responsibilities

• Lead in-store operations and deliver exceptional customer experiences.
• Drive sales and manage costs to achieve gross margin goals.
• Maintain high in-store standards and comply with merchandising guidelines.
• Oversee stockroom organization and ensure timely product display.
• Plan staff rotas to ensure optimal shop floor coverage within budget.

Skills

Leadership

Sales

Customer service

Communication

Organisational skills

Attention to detail

Stock management

Cash management

Health & safety compliance

Team development

Job description

Location: On site / Tralee, Co. Kerry, Ireland
job type: Permanent / Full-time
Sector and subsector: Retail | General
Salary: Competitive salary

Are you passionate about fashion, leadership, and delivering exceptional customer experiences? We are seeking a Store Manager to join our team in Tralee, Co. Kerry! This is an exciting opportunity for an enthusiastic and organised individual to drive success in one of our high-energy departments.

The Company:

Established in 1965, Carraig Donn is Ireland’s premier retailer of Fashion, Jewellery and Giftware products. At Carraig Donn, we are inspired by our long history as an Irish retailer and we draw on our heritage as we consistently innovate and evolve. Our team of experienced buyers strive to bring our customers quality products that are unique and exclusive to Carraig Donn stores.The Carraig Donn customer is central to our success and we pride ourselves on providing genuine, honest customer service and an excellent retail experience. Our aim is to build positive, lasting relationships with our customers by providing them the right products – when and where they need them. Carraig Donn is 100% Irish owned and operated. We currently employ over 500 people across our Head Office and retail stores with 40 branches nationwide. Our central warehouse, buying offices, dispatch centre and e-commerce operations are all conducted from our home on the Lodge Road, Westport, Co. Mayo. With buying offices also located in Ennis, and Dublin. Carraig Donn is continuing to grow year on year, with an exciting 10-year expansion plan.

The Role:

As a Store Manager, you will play a pivotal role in driving sales, managing a dedicated team, and ensuring the highest standards of customer experience. You’ll oversee daily operations, motivate staff, and work to achieve ambitious sales and profitability targets while maintaining compliance with company standards and procedures.

This is a full time, permanent Store Manager contract at our store in Tralee, Co. Kerry.

Key Responsibilities:

• Must be a key driver in delivering excellent customer service in store, leading by example at all times.
• Maximise profitability by driving sales, managing costs, and achieving gross margin goals.
• Display a keen eye for detail and consistently deliver excellent in-store standards while adhering to merchandising guidelines for a high-impact in-store experience.
• Oversee stockroom organisation, maintain adequate stock levels, and ensure product is displayed on the shop floor in a timely manner.
• Plan and organise staff rotas to ensure optimal shop floor coverage while adhering to budgeted hours.
• Adhere to Company policies and procedures and support the Store Team in delivery of same.
• Train and develop your team, fostering a culture of continuous improvement and idea-sharing.
• Ensure the store operates in accordance with health and safety standards, maintaining a safe environment for staff and customers.

Previous retail Management experience is essential (Experience with regard to Fashion, Jewellery or Giftware will be an advantage)

Must be fully flexible as will be required to work weekdays including evenings and weekends.

What We’re Looking For:

• Proven leadership experience in retail or a similar fast-paced environment.
• A results-driven mindset with a track record of achieving sales and profitability targets.
• Excellent communication and organisational skills.
• Strong attention to detail and a proactive approach to problem-solving.
• Commitment to delivering an outstanding customer experience.
• Experience in stock and cash management, health & safety compliance, and administrative duties.

What We Offer:

Competitive Compensation Package:

We value your expertise and contribution. Enjoy a competitive salary that reflects your experience and skills.

Flexible Work-Life Balance:

We understand the importance of balancing personal and professional commitments. Benefit from flexible working arrangements that suit your lifestyle.

Career Advancement Opportunities:

Grow your career with us. Join a team of industry professionals dedicated to your success. Take advantage of our culture of mentorship and development as you progress within our organization. Paid apprenticeships allowing you to achieve level 6 certification

Supportive and Inclusive Work Environment:

At Carraig Donn, we foster a culture of collaboration and respect. Join a diverse team of talented individuals who are passionate about delivering exceptional customer experiences.

Continuous Learning and Development:

We invest in our employees' growth and development. Access a variety of learning resources, training programs, and workshops to enhance your skills and knowledge.

Comprehensive Benefits Package:

Enjoy peace of mind with our comprehensive benefits package, and access to a health and wellbeing support plan.

Employee Discounts and Perks:

As a valued member of our team, you'll enjoy generous staff discounts on our exclusive product range. Take advantage of our employee referral scheme and other exciting perks.

Health and Wellbeing Initiatives

Your health and wellbeing are important to us. Benefit from initiatives such as our bike-to-work scheme and access to our Employee Assistance programme, as well as our employee platform offering mindfulness resources, lifestyle savings, and more.

Join Us Today!